Community Manager

Question

Trying to access Firefly?

Forum|Forum|2 years ago
March 27, 2023
131 replies
49869 views

Hi everyone,

Beta applications are being approved on a rolling basis and you'll receive a confirmation email once you've been granted access. At this time we do not have an accurate estimate for when access will be granted. Thank you for your patience!

If you are having issues with logging in after you receive an approval email, ensure that you are logging in with the same email address with which you have registered.

If you are logging in with the correct email address and still facing issues, use this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e to report the issue to the team. We request you to check the status after a day or so to see if your issue has been resolved.

Thanks,

Preran

Communications

Show previous replies

nimblebooks

Participant

I just received an email saying that "I'm in" but when I log in I'm still getting the "Request Access" message. wfz at nimblebooks doht com.

A

Ana Dorado Photographer

Participant

Thanks for the update. I submitted my request and I am waiting to hear back. Does it make a difference if we receive an invitation to join? Really looking forward to start working with this. Thanks.

rafaelcampezato

Participating Frequently

hello! it's not working yet, should I despair or give up?

rafaelcampezato

Participating Frequently

rafaelcampezato

Participating Frequently

every prompt I try I get this message

M

MGA PHOTO

Participant

Hello! I recently got an email saying I am able to use firefly beta, but once I go to firefly it says to request access. So I am a bit confused. thanks!

R

Raphael256765360szg

Participant

Hi Adobe Team,

I received notification that I was in. But I didn't notice that I gave the wrong email. Is it possible to change it? Thanks.

S

ScotlandW

Participant

I am dealing with the same thing. I am super confused.

V

Victor29110269qudw

Participant

Can't wait!

O

odias67@me.com

Participant

Its about one week and 3 request acess, but no email confirmation to Firefly. Any help will be much appreciated. Oficial Adobe account logged.

Preran

Author

Community Manager

Am sorry for the wait. The team is doing their best to get in as many users as possible. I would also advise you to check your spam folders to see if there is anything that you missed.

D

DSkids

Participant

I got my confirmation on April 12th and I am still waiting like many others

kiml40689619

Participant

I'm very excited because I received the invite to start trying Firefly. I have a link to the Discord server but when I click it, it tells me the invite is invalid. Do you know what might be wrong and what I need to do to access Firefly? Thank you so much.

Preran

Author

Community Manager

Can you share with us a screenshot so that we understand what is going on?

rafaelcampezato

Participating Frequently

every prompt I try I get this message;

J

Jason29102967vy4z

Participant

I received notification that I was in. But there was no button or anything to access it. Where does one go to access the beta? I was only given a link to the support community, an FAQ, and the Discord.