Questions

Hi -Our team use Encoder to render videos but we quite often experience error -1609629695One of the error log is like------------------------------------------------------------- Encoding Time: 00:03:2607/28/2017 04:43:50 PM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.Render ErrorRender returned error.Writing with exporter: H.264Writing to file: \\?\X:\xxxxx.mp4Writing file type: H264Around timecode: 00:00:05:17 - 00:00:06:00Rendering at offset: 5.680 secondsComponent: H.264 of type ExporterSelector: 9Error code: -1609629695------------------------------------------------------------There are few more points to clarify the issue -1 - The users suspected a network issue caused this problem but IT confirmed there is not any major network / system changes recently.2 - Installed product version 2017.0.2 Release Adobe Media Encoder CC3 - The issue randomly happen with 3 - 4 users on different machines, machine spec are vario

Bonjour, je voudrais savoir comment fusionner deux ou trois fichiers AEP dans adobe media encoder

I posted this is the Premeire Section believing it was Premiere causing the issue. It turns out it is Adobe Media Encoder. Should AME still use the standard temp folder on the root drive???? When ever I render out a project, I get about half way when I am prompted by Windows that the Temp directory is full. I have 50Gb free on it BUT I have set cache and database files for another drive, X: which is an internal SSD. I have pointed ALL adobe products to this location and I assumed it would also use that for AME temp files. Is there a way to change where AME stores the temp files as it renders a project? Any help appreciated. PS. I didn't have this issue with previous versions of Creative Cloud. This has only started when i updated to 2020.

Media Encoder freezes and stops responding when sending any video for encoding. Premiere Pro also hangs behind it. This problem occurs both in recent versions and in previous ones. A complete reinstall did not help. This problem is observed on two computers with Windows 10 x64.What could be the problem? Just yesterday, the video was encoded without problems.   Title edited by Mod

I would like to be able to edit videos in Premiere and download them to an iPhone for use on social media. Since I am using a PC I'm having trouble getting the right export settings to be able to do this. I'm not dead set on MP4, but it seems to be the best option. I understand that the MP4 format has a lot of dials and siwtches within it that have to be tuned in to Apple's compatibility but so far I've only had luck with using a third party transcoder that has Apple presets included.   Thanks in advance!   Title edited by Mod

I had an issue with my video flashing green in Adobe After Effects but talked to customer support/ looked at the forums and got it fixed. When played through AE there is no green flashing. But, now when I convert the file to an mp.4 it flashes green. Not little lines on the screen, I mean the whole video flashes green. This is really frustrating. I have all my drivers up to date and am using the latest versions of the programs. Please help!

HI' I'm trying to downsize a video from (1920 X 1080) to (448 X 252), but alll my typos and logos getting distort. It used to work a year ago.... Someone's having a solution?   Title edited by Mod

Why hasn't Adobe added the ability to add the Source Range to a preset? Having to manually set the Source range for every clip is beyond tedious. This is literally the only thing that keeps using Episode Pro intead of Media Encoder. In Episode I have a clients preset group. Within that group I have different compression settings for each station and I can set the start and end time to remove slates for those stations that don't want them. I would have thought that this would have been added to Media Encoder a long time ago. If I am missing something I would be grateful for the correction. Thanks - Benny

I work in television. We make a lot of mxf/mp4 renders. We noticed renders in Media Encoder crashes (ae 2019/2020) a lot when you close After Effects during the Media Encoder rendering. (When we render same project and dont close AE, everything is fine). Same project in AE 2018 never crash, with or without AE working same time. We try rendering on GPU and CPU same resoluts. 

I've just converted a two and half minute MP4 clip, originally from an iPhone. Something strange has happened; When I playback the converted file, everything is ok until at about 45", the video repeats from the top while the audio continues normally. So the video is now out of sync from that point. Then the same thing happens about 35" later, with the video repeating from the top while the audio continues correctly. I've tried this twice with exactly the same result, What on earth is going on here?(For info, the source clip is 1920 x 1080, 30.006 fps, Progressive. The output is MXF, 1280 x 720, 59.94fps, Progressive.)Thanks, Tim

I'm using a "Plexgear" or "DigitNow" Videograbber to convert my Hi8 Sony Handycam tapes into digital file. I run macOS High Sierra 10.13.6 and Media Encoder 2020. I cant find any settings on the videograbber to create the files as something else.Here is the user manual if that can help answer my question: https://www.kjell.com/globalassets/mediaassets/504641_97100_manual_en.pdf?ref=224503B2F3What does this message mean in this case and how to solve it?

The subject line kinda sasy it all: I'm trying to encode a Prores4444 720x480 Quicktime from 24 fps to 23.976 fps in Adobe Media Encoder 2019 (13.1.5) for an m2v for DVD but getting dropped frames on playback. The dropped frames seem to happen (noticeably) at the same three places, no matter whether it's a VBR or CBR encode and whatever settings. In all other respects I'm happy with the quality but I can't get past this issue. It's so weird. I've even sucked the Quicktime source into Premiere Pro and exported from there without a problem. I'm attaching my encode settings for reference.  What am I doing wrong? Or what can I do to fix this? Thanks.

hi therei have been searching all over the net to solve this problemi have a GTX1050ti graphic card but i can't use it to renderi can see that in the progresscan any one help me???

Hi can anyone point me in the right direction we're newish to adobe completely self taught and we've hit a problem. we've recorded and edited a podcast in premier pro all saved fine went to media encoder as we have previously with video content which worked fine, we dragged the file across but when it's done theres no audio just the picture. Are we doing something wrong?

Hello, I've been using Creative Cloud for almost 2 years now. I'm working on an animation project in After Effects but I'm getting error messages after I updated all of my apps to their latest versions.When I try to export my file to Media Encoder, It says: "AEGP Plugin AEDynamicLInkServer: Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to https://creative.adobe.apps . ( 5027 :: 12 )After I click "OK" I get the next message:AEGP Plugin AEDynamicLinkServer: Failed to connect to Adobe Media Encoder. ( 5027 :: 12 )"Media Encoder and all other Creative Cloud apps are installed and up to date. How to solve this?

I have to encode video a lot and the ram is never utilized enough it takes so long to run a video through. The computer has Two (Intel(R) Xeon(R) CPU E5-2620 v4 @ 2.10GHz, 2101 Mhz, 8 Core(s), 16 Logical Processor(s)) and 32GB of ram but the Media Encoder never uses more than 15GB with the memory preference set at 28gb. As the video encodes the ram usage goes down but never up.

Hi Guys- maybe a stupid question but can i download and use 'media encoder' stand alone? I just need Media Encoder nothing else. And if not, so if it needs to come as an add-on to other adobe software what is the cheapest to buy since i won't need it :).... Thanks for your time to help me out. Rgs, Ilko

I upgraded to PP and AME 2020. Now I can't run anything through a queue.  AME just crashes as soon as I hit the start button.  It still works fine to create a batch of proxies out of Premiere with "Creat Proxies." I have reinstalled and deleted various files inDocuments > Adobe > Adobe Media Encoder I can't work without the ability to run a queue. 

after update to 2020, drag and drop(After effect to media incoder ) dose not working anymore. what the bug! 

Hello,I've been converting MTS to H.264 files for a job recently for archiving and storage space.Creating an H.264 and cropping the footage greatly reduces the space taken up by all the MTS footage.However, I've noticed that after export, the H.264 files are a few frames off in terms of sync. I crop from the beginning and end, where there is "garbage". I have the settings to Match Source with Adaptive Low Bitrate. Where am I erring and how (if any way possible) can I transcode these MTS files without the audio/video going out of sync? Windows 10Adobe Media Encoder 2019Below is the MediaInfo on the clip I am trying to transcode

I made a 4k 60fps video around 14 minutes, but it took entire 2 hours for an RTX 2080 to render, to my knowledge, this is not correct, I checked task manager and both 2080s are at around 30%, but CPU is to 100%, is there a way to make media encoder to fully utilize my RTX 2080s?

When I updated to CC 2020 Media Encoder started to shut down with it reached loading Video Co-pilot plug ins.  I reinstalled it and it continued to crash at the same boot time with no error message.  I decided to download the earlier version to see if it was a 2020 bug and it continued to happen.The only way I can get any version of Media Encoder to work is by deleting the video co-pilot plug in folder from the 7.0 Media Core folder before launching.  Is there a fix for this?

Hope someone can help, I am trying to create watch folders for Media Encoder. I follow the steps, but when I add a file absolutely nothing happens. The same file will manually process, but the watch folder ignore it. It will encode an MP4 file automatically but no After Effects or Premier Pro files. Is there something super obvious I am missing?

Hi all,Would be grateful for some help. I've shot some footage on a Sony FS7, edited and graded in Avid Media Composer and run it through Adobe Media Encoder to get it on vimeo. As you can see from the attached screengrab, the vibrant colours and contrast disappears on output. The first is the exported MXF file and the second the resulting mp4 file from AME. I'm doing a VBR 2-pass at 35Mbps. Is there something I'm doing wrong? The footage looks so nice but I can't get it to look like that on the web 😞 Thanks in advance.