Questions

I have problem with newest version of Adobe Media Encoder. When i want to open AME, the start creen appears, but after a while, it disappears and nothing happens. In a nuttshell, it crash. Media Encoder just doesn't launch. Everything worked fine with the 2023 version, but after updating to the latest version, this problem appeared. I have Premiere Pro on the latest version and it works perfectly. The issue only occurs with Media Encoder. I have tried literally everything, running it as an administrator, using the "create proxy" option in Premiere Pro. Nothing works. I hope this problem can be resolved because without proxies, I am stuck.

I've looked through the forums and couldn't find anything covering this, so I figured asking here was worth a shot- sorry if this has been asked before.I can't get Adobe Media Encoder 2024 open on my mac; it's been giving me the "cannot create folder: presets" error. I've tried a few solutions, but nothing's worked. There isn't an "Adobe Media Encoder" file in the "/documents/adobe" folder, and I don't know how to make one- manually creating one doesn't work.Do I need to make that folder again to fix the situation, and how can I get Media Encoder to open? Thanks! 

Hi there,when I have a composition in AFX titled for example "composition15.0_test" and I send that to render to Media Encoder, the output filename automatically changes to "composition15-0" (hyphen instead of dot). Why and how can I disable this? Thank you.

Hi,I am using Extendscript to automate rendering from After Effects projects.In the Extendscript toolkit, or through BridgeTalk, I can make the following work with AME cc:var fnt = app.getFrontend();var ech = app.getEncoderHost();var exp = app.getExporter();//The comp to be renderedvar cmp = "F:\\ProjectsAE\\AEProject.aep";//AME presets to be used (I had to copy the epr files from their original location to a simple path for this to work)var pst = "C:\\AMEPresets\\AVC-Intra Class100 1080 50i.epr";var pst2="C:\\AMEPresets\\PAL DV Widescreen.epr";//Output files without extensionsvar out = "F:\\ProjectsAE\\Render\\AEProject_Onair";var out2="F:\\ProjectsAE\\Render\\AEProject_Preview";//This adds onair preset/outputfnt.addCompToBatch(cmp,pst,out); //This adds preview preset/output for the same compfnt.addCompToBatch(cmp,pst2,out2); //This starts renderingech.runBatch(); //This deletes the queue//exp.removeAllBatchItems();The problem is that two render items are added in the batch, one for e

There used to be a Channels selection in ME that had things like (RGB, RGB+Alpha, etc.).  I can't find it (v24.5).  I've tried to use AVI, Quicktime, and a few others, but no option appears for the channels.  I do see a check box for 'alpha only', but that is not what I want.I've recently discovered I can choose a preset that states 'plus alpha'. I ended up using Quicktime and a profile with alpha. Oddly, I couldn't find it for AVI, and that is what I've used in the past.Note that even when I choose the profile with alpha, I still don't see a specific setting that is tied to this. I'm still curious if I am missing something obvious, as removing the Channels option seems odd.

Hello, I have a 30 fps video, but the media encoder changes it to 25 fps, how can I make it 30 fps?

I have been trying to export this visual I made on media encoder, but every time I try, it comes out low quality, although the original footage I used was 4K quality. Attached is the original video, my edit, and my export settings. This also seems to be a problem during playback in AE as it also looks to be low quality, so is it something to do with effects making the video lower quality? I think it may not be the exporting being the problem but the effects, but why do the effects make the quality lower and how can i fix this, or is it the export settings? 

AE 2022+ME 2022imported aep. into ME successfully without any link issue but the compositions didn't show up as expected, as you can see, nothing's listed in the window. It's a complicated project, but i waited for several hours and nothing showed up still.Same thing happen on the AE side, only even but the import-window didn't show upAny help is much appreciated!!!Tx

Afternoon. I've been encountering encoding errors on AME when trying to encode in any of the HEVC (H.265) presets.If the output file size is going to be nearly (but not quite) half of the disk space remaining on my hard drive then the encode appears to complete but with a warning. The log is as follows: 06/21/2022 11:56:33 AM : Queue Started - Source File: /var/folders/gx/pqtcctg16jdc7z217nlg4bx00000gn/T/Stane Street_5.prproj - Output File: /Users/simon/Movies/Walking/Stane Street/Outputs/IMG_8675.mp4 - Preset Used: 4K UHD - Video: 3840x2160 (1.0), 60 fps, 100 (63% HLG, 51% PQ), Hardware Encoding, 00:01:51:54 - Audio: AAC, 320 kbps, 48 kHz, Stereo - Bitrate: VBR, 1 pass, Target 35.00 Mbps - Encoding Time: 00:06:07 06/21/2022 12:02:40 PM : File Encoded with warning ------------------------------------------------------------ Adobe Media Encoder Could not write XMP data in output file. ------------------------------------------------------------ 06/21/2022 12:02:5

I recently upgraded from CC2017 to CC2018 on both my PC at work and my Mac at home. When I was using CC2017 encoding 1920x755 (for digital signage) worked fine to a MPEG2 file. Today, I was trying to encode to a MPEG2 file, and started getting this error below. It happens on both my Mac at home and PC at work.I can get a 1920x1080 to encode, (1920x754 and 1920x756 both encode ok), the size I need to export for digital signage is 1920x755.Is there somewhere I can find what frame size is supported by MPEG2 codec? I feel like I've eliminated "hardware or memory problems" Things I've tried so far:- Uninstalled and reinstalled Media Encoder latest version (kept preferences from old CC2017 and also deleted preferences)- Cleared all my media caches- Restarted - Updated video card drivers- Tried a new simple AE project - Encoding Time: 00:00:0208/27/2018 04:58:33 PM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.Codec compression

Is there any way to have a Watch Folder preset that will export a specific frame number (time code) to a JPEG? So far I have only been able to export the first frame, or an image sequence of all the frames.  What I am trying to do is create a Watch Folder I can drag a video file in to. ME will then export a JPEG of the 29th frame, or 00:00:00:29 to use as a preview image. I can get regular preset to do this by manually clicking on the preset, dragging the scrubber to the 29th frame, then hit ok and run the queue, but I cant get it to do this as part of a Watch Folder. When I use a JPEG preset on a Watch Folder I only get the first frame (which is never useful) or an image sequence, which is too much. 

Dear Community,I am currently trying to convert multiple JPEG files into H.264 formats using Media Encoder, and it's working quite well. However, I have the problem that the length is limited to 5 seconds. I can shorten it, but I can't extend it to, for example, 15 seconds. I could simply export it in Premiere, but since I have several JPEG files that I want to export as individual H.264 files, does anyone have an idea on how to achieve this?Best

- Source File: C:\Users\earld\AppData\Local\Temp\Finding Astrea Rough Cut 1-23 V5 4 06-10-24_4.prproj- Output File: M:\Render\Finding Astrea Composite Chapter 2.mp4- Preset Used:- Video: Based on source, Hardware Encoding, Nvidia Codec- Audio: AAC, 320 kbps, 48 kHz, Stereo- Bitrate: VBR, 2 pass, Target 155.60 Mbps- Encoding Time: 04:15:5106/17/2024 05:16:31 PM : Encoding Failed-------------------------------------The Operation was interrupted by user-------------------------------------- Encoding Time: 21:51:3006/22/2024 05:15:00 AM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.Render ErrorRender returned error.Writing with exporter: H.264Writing to file: M:\Render\Finding Astrea Scenes 1-23 Composite 1080.mp4Writing file type: H264Around timecode: 01:17:10:05 - 01:17:10:14Rendering at offset: 4630.208 secondsComponent: H.264 of type ExporterSelector: 9Error code: -1

HiI have a problem when exporting to this size 627x180px. I have attached a test that shows the problem. In the AE file there are two compositions. 1080x1080 and 627x180. If I chose Composition > Add to Media Encoder Queue and compress via Media Encoder, the 1080x1080 video is correct and the smaller 627x180 is getting a greenish tint. All settings are the same. Only the pixel size is different.I have also tried to export a mov or an avi and then compress via Media Encoder. Same result.Do anybody know a solution for this?Thanks,Jakob 

Hi AllSince few days I have a problem with AME . when I try to export a project form Adobe Pro it's crashing when it's trying open a project file with no warning. When just trying to open it it's work fine loading and no crash . I try to reinstall it remove casch file etc nothing help .Lenowo Yoga 9i Pro 16 GB RAM dedicated RTX 4050 any sugestion ?

why doesn't media encoder work for me? I updated the graphics card drivers, I didn't use damaged files on After Effects, but when I go to export a video with media encoder either the download stops and doesn't continue or it downloads to me but everything is buggy

when i unchecked "increment output file name if file with same name exist" i have error (Encode failed because the file can't be overwritten) and i give media encoder all perm and still have the same problemEncode failed because the file D:\PROJECTS\ABDO\2\15\HEALTHY\FINALS\REEL.mp4 can't be overwritten.- Source File: - Output File: - Preset Used: 12- Video: 1080x1920 (1.0), 29.97 fps, Upper, 203 (75% HLG, 58% PQ), Software Encoding, 00:00:10:08- Audio: AAC, 320 kbps, 48 kHz, Stereo- Bitrate: VBR, 1 pass, Target 12.00 Mbps, Max 23.80 Mbps- Encoding Time: 00:00:0002/15/2024 07:58:05 PM : Encoding Failed

Today I wanted to export my video from Premiere Pro 24.4.0 to Media Encoder 24.4. The project is send to ME and appears in the projects list. However when I click the start button nothing happens. I thought it might be a problem with the latest version of ME and thus went back to 24.3. However same problem here. So I also went back to Premiere Pro 24.3.0.  I opened a project which I recently successfully rendered with ME 24.3 and did send it to ME. But again - when clicking the start button nothing happens.Obviousely something has changed. Any hints? I am working on a PC under Windows  11 

When I import Footage in Premiere with a Slog color space I usually get a color space over ride that I go change the interpretation in Premiere. For color correction purpossus later.Then when I decide to create proxies for my offline work, it creates a proxy with the Slog over ride that was originally there. What the F? Now when I change from proxy to FullRes it shifts the colors.The only way I found that works is to create a proxy directly in Media encoder THEN import the Full res in Premiere THEN attach the proxies THEN interprate the color space.Is there a way to fix that thing with the proxy presets?Thanks JP

NECESITO AYUDA PARA RESOLVER MI PROBLEMA, TENGO A UN CLIENTE ESPERANDO POR SU VIDEO Y MEDIA ENCODER NO EXPORTA MIS TRABAJOS, NECESITO AYUDA INMEDIATA, NO PUEDE SER  QUE NO HAYA PERSONAL A ESTA HORA PARA AYUDAR   (exportado con software)Error de exportaciónError al compilar la película.Error de procesamientoEl procesamiento ha devuelto un error.Escribiendo con el exportador: H.264Escribiendo en el archivo: F:\PEGUITAS\wavy2\DEXORO_AME\Dexoro master_1_3.mp4Escribiendo tipo de archivo: H264Alrededor del código de tiempo: 00:02:49:09Procesando durante el desplazamiento: 169,360 segundosComponente: H.264 del tipo ExportadorSelector: 9Código de error: -1 (exportado con hardware) Error de exportaciónError al compilar la película.Error de procesador aceleradoNo se puede producir el fotograma.Escribiendo con el exportador: H.264Escribiendo en el archivo: F:\PEGUITAS\wavy2\DEXORO_AME\Dexoro master_1_1.mp4Escribiendo tipo de archivo: H264Alrededor del código de tiemp

 Am I doing something wrong? I get as the output file this:   Thank you 

Have been using ME reliably on a 2015 iMac running Mojave. Today I get this error when opening progaram...have reinsatalled ME and then Creative Cloud, still not resolved. This is the only program affected. 

Hi,I was wondering was did this option do in the mxf options ? I dont find any docs about this online. Does it transcode VBI or ANC data to something ... like VBI line 21 caption on SD material to ANC caption data ? I just want to know whats this option doing and in witch case you would want to check this box. Thanks.

As a sort of follow up to my last question, I am trying to run an AME script from After Effects. I'm able to succesfully do this by constructing my command, writing it to a file, and running 'system.callSystem();' Something like this:  var cmd = '"/Path/To/AME" --console es.processFile "/Path/To/TMP/File"'; var result = system.callSystem(cmd);  This works successfully but only if AME is closed when the script is run and provided that I close AME again ('app.exit()') at the end of my script. If AME is open when the script is run I get several errors (which I'll paste below) and if I don't exit the app at the end of my script, then After Effects hangs (or my terminal window if I run it directly) indefinitely. Does anyone know how I can sort out this issue so that I can run the script even if AME is already open and leave it open after the script is finished processing? Thank you! Adam ps here are the error messages I'm getting:&

Hi, I have these EXR frames coming from 3D software; the background is regular Sky skylighting with no map or texture. When processing all the frames with Media encoder, it will remove the background (Sky), and it will show it as black; the whole background is black.I know in After Effect you can choose how to export the background, but I don't see any option in media encoder, I already tried Proress 444, H.264 and DNXthank you.