Questions

I'm having problems getting QuickTime videos rendered by Adobe media encoder to play on my Mac computer. Whenever a QuickTime video is starting up, it says converting, then says it can't be opened. I've tried restarting my computer and reinstalling Media Encoder, but those did not work. It just started yesterday and I have rendered other videos fine in the past week.

When  AME CC 2017 render video , it's cost 60-70% CPU and 1~2% GPU even that I already set user GPU(Cuda) and create new cuda_supported_card.txt in AME folder. I still can choose with use GPU(Cuda) or CPU only, but both using CPU to render video. My GPU card is Geforce 1060 6GB with core I3-z370 mainboard.What should I do next, or did I miss any step to config AME to render video using GPU?

Issue 1:I shot a 2-hour live performance on a Sony AX2000. It records in MTS. I drop the files into AME 2018 and stitch them. I export the files into h.264 with a medium bit rate. When I watch back the exported file, the audio gets more out of sync the longer the video goes on.To try and work around this, I installed AME 2017...Issue 2:When I export the same MTS files into a stitched MP4 file, I lose audio. I get an error message when I import that says I need to install a Dolby Codec and that will happen if I click OK, but still no audio.I have another machine that does not have this issue with 2017 (this machine does not have 2018 installed), but I would like it to work properly on my primary machine.I have tried clearing Media Caches and resetting preferences and restarting the machine and reinstalling the software. Nothing works. Any ideas?Primary machine where neither 17 or 18 work specs: Mac Pro (Late 2013) v 10.13.5, 3.7 GHz Quad-Core Intel Xeon E5, 64GB 1866 MHz DDR3m, AMD Fire

Apparently you removed DXV 3 Support and i F&%! need it NOW!your stupid Creative cloud removed the ability to downgrade or choose versions which IS SUPER FU&&& ANNOYING!!!

Is it possible to disable CUDA for just a one or a few Premiere effects. I have tried different frame rates and codecs, but Lumetri and some of the color correction effects always cause the Media Encoder render to fail. Disabling CUDA is not really an option since green screen footage takes to long if I don't use it. Is there a way to disable the acceleration for just the color correction and not ultra key. If this is not possible, is there any other fix that would get Lumetri working?

Hello!We just made the big switch to Premiere Pro CC for our TV shows and now that it's time to finalize our first few episodes we are having some major problems batch exporting segments of the show. Sometimes it works, sometimes it works half way through the batch list then crashes, sometimes it crashes right away. There is no consistency, other than crashes are happening all the time. Here's what is happening:• AME 7.2.0.43 (64-bit)• Mac OS X 10.9.1 on 2x2.66 GHx 6-Core Intel Xeon, 40 GB 1333MHz DDR3 RAM• Startup disk is SSD w/ 4GB free space (all footage is on external storage)• Using Premiere Pro CC to export via AME.• All recent updates insatlled as of 3/10/14.The source footage is ProRes 422 720p 59.94 footage from AJA KiPros. Each project has 16 segments - these are individual sequences. There are 7 tracks of audio and 4-5 tracks of video in each. In addition to the video there are targa files that include the score bug, full screen graphics, etc (this is sports). There are also

I've been using Adobe Premiere Pro CC for a while, and I always save to the same folder, same file path. I normally export via CBR, and have no issues locating the saved video.   This time, I exported via VBR, 2 pass, 15-40mps as I need to send it to a client, so it had a smaller file size, yet still high quality. Spent a lot of time exporting this morning, and now completed, I cannot find my exported video. Any ideas?

We just updated to 2018, and I don't see the same pulldown presets as we had before. First question - what is the different between the System presets (right), and the presets you can get in the pulldown menu in the queue (left)? Second question is how do I recover the longer list of options that we had in 2017?

After Media Encoder cc 2018 installation no presets appear in Android, Apple, Kindle and many other preset devices. I've tried to uninstall and reinstall Media Encoder but it is still incomplete. Please help me as soon! Thank you

如题，我想将.blv转换成.mp4 ,但是.blv拖不到AME里，我应该怎么办？为什么不能拖到这里呢？不是视频转换器吗？为什么还要限制原来的格式，！！！Moderator Warning: Do not use profanity. We have minors reading here.

Hello everyone, I would like to talk to you about a weird and intriguing problem I encounter. I'm actually a professional encoder using AME every day for work to upload videos on a platform. Since the release of AME 12.1 version, I'm experiencing some issues in my uploads. I'm using the same presets and parameters to encode my files, but the platform I'm using is not letting my files through. Do you know if during the update between AME 2017 v11.1.1.35 and AME v12.1.0.171 a major change has been made, thus modifying the file surreptitiously.Please, if anyone has come across the same issue let me know as I'm feeling a bit left out by Adobe Support; andd can't figure out what the issue could be Thanks everyone

How do I convert  an mp4 into a wmv file

Hey all. I have 5 Mac Pros (3.1 and above with a minimum of 24GB RAM) running OSes from El Capitan up to Sierra driven by either GTX 970s or 980s (all 4GB) flashed for Mac. I have never had issues with these in the past. They're all running the latest NVIDIA web drivers and CUDA drivers, rendering on both open CL and CUDA (while I was trying to find the solution), and Media Encoder seems to be doing this weird thing where it will show an active encode for about 5 minutes, and then the UI freezes.If I check my render destination folder, the files continue to be generated, but AME is unresponsive giving the spinning beach ball (the image below is of the frozen UI at exactly 5 minutes. The finder had completed the first file about 10 minutes before I took this screen shot) Additionally, there seems to be a huge gap between when one file ends and another begins.The computer I first noticed this on was originally running an ATI Radeon 1GB card producing the exact results I posted above so I

Never had this happen before but when i go to export media and do my settings as normal then go to queue, the audio from prem pro cs6 timeline is for some reason syncing a part of the audio from the start of the wedding and not from the timeline project sequence. Its as if its syncing the part when i put the voice recorder on the groom early on in the morning and not the vows i want in the timeline. It was synced with pluraleyes. The only thing i see in the timeline is the green synced sequence says audio drift corrected, any thing wrong there? Steve uk

Can anyone explain why when I import .VOB files into Adobe Media Encoder CC 2018 to export as MPEG2 (match source - high bitrate) I can't play the encoded file?The encoding takes place and I can see the .mpg thumbnail view in Media Browser but I can't open the file in 'reveal in explorer' (Windows 10).[Moderator: Moved from Adobe Creative Cloud​ to Adobe Media Encoder (AME)]

There are some quickltime files that wont load in AE, Premiere. or AME. I think it is because these QT files are using Legacy codes or something like 24-bit. So how does one go about converting these files? These old codecs are UNAVOIDABLE, since a lot of companies have been using these for years. For example, one of our clients is furniture retailer and the brand product videos they get from manufacturers go back 5-7 years so they are in these formats, and are unusable. We need a away to convert them but there are no Adobe products that can open them. So what should we use?

The same is true even if you have installed and uninstalled more than 10 times.In Windows 7, the page will be displayed normally, but not in Windows10. This is the case even after reinstalling the OS.This usually only appears on pages that require external connections.Is there a workaround?

Buenas tardes a todos, tengo un problema. Al momento de terminar mi proyecto en Premiere, lo envío a Media Encoder para mayor eficiencia, el problema es que cuando está listo en media encoder para ser exportado, este no toma la capa de ajuste de color que está en Premiere, he realizado el proceso de muchas maneras y no he conseguido nada, por favor les agradecería mucho que pudieran orientarme, saludos a tod@s y buen día.

I am having the same worries with Media Encoder CC, it is so painful ! I have tried to export over and over again a 56 min. movie and I get the (hell) spinning wheel after 5 or 8 min…  Premiere and Encoder are so bugged it's crazy ! Do you even have a solution on this problem ? Let me remind you Adobe people that your apps are made for professionals, so what about not being able to export a movie, WTF ?

These are my AME CC 2018 (12.1.1 | Build 12) settings. 0.30Mbps for 100 minutes (file size is the target). But my exported video has a bitrate of 2.9Mbps (and a 2.06GB file size to boot).What has gone wrong here? Sure, VBR 2-pass would save me a few bits, but I can't fathom how this 10x size increase has happened. It should be 300kbps, not 3,000kbps. For peculiarities, I used hardware acceleration (QSV) and added a timecode. But besides that...this video is plain jane (recorded via OBS).

Fun issue, exporting multiple sequences from Premiere, one renders and the rest fail with the Error code: -1609629695Restarting AME after each successful render is my current workaround. Anyone run into this problem as well?

Hi all,I installed the 2018 version yesterday then late yesterday and this morning I couldn't get any exports to work within it. It would sit there with the files waiting but nothing happening.And when quitting it would stall and once again do nothing before having to crash out of it.Now I just discovered that I was not clicking on the 2018 icon but the 2017 icon. So just uninstalled 2017, started clicking the correct icon and it's firing through my videos perfectly.I may just be a total idiot and be the only person in the world to have mistakenly been trying to open the wrong application. But you never know. I spend this morning trying to re-install stuff and all I had to do was look closer at what I was actually trying to launch:)Cheers

I have an upcoming conference where I will be recording 12 simultaneous PowerPoint presentations with audio to Shogun devices recording in ProRes LT format. The recordings will be approx. 1-1.5 hours. I will then need to take those recordings each day and add a 5 second intro and outro to each recording. I will then need to export to H264 format for later upload to YouTube. Can someone recommend a newbie to the most efficient way to do this with Adobe Premiere and Encoder? Thank you in advance community!

I rendered a professionally digitized 8mm film today with Media Encoder CC after working on it in a Premiere Pro CC. In the editing process, I used the Neat Video plug-in to remove grain. In comparing the rendered video with the source, I noticed quite a bit of jerkiness in the rendered video. I have a late-2013 MacBook Pro with NVIDIA GeForce GT 250M 2048 MB. High Sierra is my OS. I discovered that I couldn't use the GPU to render the video because the Neat plug-in doesn't support it. Instead, I rendered the video with the CPU using 8 cores. My setting was H.264, Match Source--High bitrate. In comparing my unedited source video with the rendered edited version, I noticed differences. The FPS on the unedited video is 17 and the edited is 15. Also, the Mbit/s of the unedited video is 37.71, and the edited is 10.33. The format of the unedited video is JPEG. Do these differences explain the shakiness, or is there some other reason?

Hello community,I last used AME a couple of months ago to export to ogg and WebM. I installed theora and WebM formats and everything worked fine.Today, I queue to AME from AE to render an mp4 H.264 file. When the file appears in AME, in the upper right window where I normally select the format, this defaults to Theora and clicking the dropdown list gives me the choice of WebM too, but nothing else. I don't know ho to get back to a full choice of formats.If  I go to the preset browser and select any of the H.264 presets, I get an error message: "Incompatible Video Codec found in the preset. Preset load failed.". I have no idea how to get back to normal. I have browsed various sources talking about Theora and WebM formats applied to AME, and I have not seen anything that refers to those formats being locked-in after being imported/applied.Maybe it's something very basic, but I'm stumped.Thank you for your suggestions.Best regardsChris