Questions

Greetings,We are using the Essential Graphics Panel shared library to add motion graphics to Premiere timelines. We are sometimes rendering our timelines to a render machine which is using a Watch Folder setup. The problem we have is that the motion graphics content is shown as offline and not rendered but the rest of the timeline renders fine. The Motion Graphics Template Media folder is on the same server as all of our other media and should be easily located by AME. I'm guessing that the Watch Folder functionality hasn't been updated to take into account the new workflow of the Essential Graphics panel. Has anyone else had the same experience? Fixes?

Dear PP-Community!I am working on a project that involves bad audio quality footage. Therefore I want to insert subtitles manually as text layers, not the standard functionality for subtitles to have more flexibility.In my sequence I have set up the following "sub title template" for all my text inserts. Text + 60-90% tansparent shape underneathThese show perfectly fine within premiere pro program, but when I render it (with AME), the dark shadowed background boxes are gone...AME-Output (from PP into encoder queue):After log tries I figured out, when directly rendering within Premiere everything OK (with exactly the same settings as before)different transparency - everything OK with PP renderingWhat I already tried without success:Nest the compdifferent resolutions & quality settingsmoved it from track 10 to track 5 (layers...)removed shadow / decreased transparencyI need AME to work just as "reliable" regarding output quality as PP.Any Ideas highly appreciated!when rendering from

I'm working on spec'ing a Dell Precision 5820 that will be used to encode media with Adobe Media Encoder, and editing video with Premiere.I'm thinking of maybe one SSD for the OS and apps, and another for media. What I don't know is the right mix of: # of processors; RAM; graphics card. I.e., will 64 or 128GB of RAM help a lot over, say, 32GB, or not so much. I don't have a firm budget yet, but I'm looking to propose 2 or 3 systems at roughly $4k, $7.5k, $10k. Will need two displays included in the package. I have a good Dell systems engineer I'm working with, but first I need to get a rough idea of what hardware components I should be aiming for. thanksBob

Hello all! Is it possible to convert a Quicktime with 5.1 SMPTE (L, R, Lfe, Ls, Rs) to stereo audio in Media Encoder? I tried converting an Avid "Same as Source" QT with 5.1 SMPTE audio to a QT with stereo audio in Media Encoder, and it grabbed my L and R audio channels and ditched the C, Lfe, Ls and Rs. D'oh!I can export from Avid in stereo to begin with, but I was surprised Media Encoder didn't do a proper 5.1 to stereo conversion. I see in the audio settings that when you select "stereo" it makes your source channels 1-2, which I am certain is the root of my particular problem, but there doesn't seem to be a way to change it.System Specs:Mac Pro 2 x 2.66 GHz 6-Core Intel Xeon48 GB 1333 MHz DDR3 ECC Running OS X Yosemite v. 10.10.5Avid Media Composer 8.6.3Media Encoder CC 2017

Hi,Can anyone comprehensively explain the difference between handbrake and Adobe Media Converter? Example: I have a simple slideshow consitig of 15 images and 14 transitions (onle fades) at 1080p, 5 min, 25 fps with a file size of appr. 250 MB. I want to convert that to something that still looks good on a HD TV and get the files size down.Adobe Media Converter creates a appr. 500 MB file in 1080p no matter what I try. Used H.264, set the target fps to 2 MBit/s (max. fps 20 MBit/s), tried many different settings, but always end up with double the file size I started with.Handbrake on the other hand compressed the file with H.264 down to 45 MB without any big loss in quality.Am I not using Medie Converter right, or is there something else I miss?Thanks!

Hi all, I have a 22 minute long film that exports to 1920x1080 ProRes 422 in Quicktime wrapper at a file size of 28GB. A festival has requested that the film be exported with these exact specifications, but with a file size limit of 8GB. They indicate that in worst case scenarios they will accept H.264 in a Quicktime wrapper, but when I export like this, it still makes a 20GB file. I have not faced this challenge before and I'm looking for suggestions on how to reduce the file size of the Quicktime file without changing the dimensions of the film or the compression settings. I feel like I'm asking how to shrink a house without causing any damage... but I'm hoping I'm missing something obvious.Thanks, Cat

Greetings.  I've noticed that my GPU use seems rather low when converting files in Media Encoder.  On average, my GPU usage was at 1% (one!!!), while my CPU usage was maxed at 100%.  Yes, "Mercury Playback Engine GPU Acceleration (CUDA)" is selected as the Renderer.  Need to convert the files due to the computer that will be used for the edit is running CC 2017 and the GH5 source files are crashing Premiere.  Not sure if this is normal but it appears to be very underutilized.  Specs are as follows...Source clips:GH5 MOV, 1080p 10bit 60fpsOutput clips:MOV, DNxHR/DNxHD codec, 1080p DNxHD HQX 10-bit resolution, 60fpsSource clips are on external drive 1, output clips are written to external drive 2.All Adobe CC apps are up to date as of 11-14-17.Windows 10 Home 64bitAMD FX-6300 3.5 GHz24 GB RAMNvidia GeForce GTX 760 2GB RAM

So I get a lot of requests from people to take a video and make it compatible with PowerPoint, and the best way to do that is convert to the old .wmv format.  So I thought I'd be clever and set up a watch folder that takes whatever I give it, and convert to a "Same as Source" .wmv.  That way the dimensions and bitrate would all be the same, but would convert to a usable format.I try to do this, and in the "Preset" drop-down, there is no "Same as Source".  Very weird.  I'm trying my best to figure out why this would be omitted. Am I missing something?  To leave this out of Media Encoder would be maybe one of the dumbest omissions in all of Adobe's history (which is full of dumb omissions), so I'm hoping that I am simply not finding the right checkbox somewhere. There's no way this is not an option, right?

Bonjour.Je souhaiterais savoir s'il est possible, et si oui comment, d'utiliser mes cartes graphiques au maximum  lors de mon exportation de vidéo.Je suis déjà en mode Accélération GPU Mercury Playback Engine CUDA mais la charge des GPU ne dépasse que très rarement 30% de charge, ce qui est très frustrant.Description de la configuration :- i7 5930K OC @4.4GHz- 32 Go de RAM DDR4 3000MHz CAS15- Disque de travail : SSD Samsung 840Pro- GPU : 2x NVidia 980TiMerci par avance pour votre aide !

I can't be able to export my psd to not compressed avi with the psd resolution (720*384). When i try to convert the resulution becomes 720*480 and the video contains black bar on top and bottom.Is it possible to export with original resolution to not compressed avi?Thank you.Francesco

Hi there,I installed Media Encoder CC 2018 and I tried to load it but it kept crashing. I tried to reinstall AME CC 2017 but there's no option for it in the CC app (plus I was previously receiving "Adobe Media Core has stopped working" messages).Is there something I am missing that's preventing AME from launching?

When sent to the queue for rendering in Media Encoder CC 2018 from After Effects CC 2018, the Media Encoder CC 2018 initializes the files for a long time and the render takes two times longer than in After Effects CC 2018. Why is this happening? With Premiere Pro CC 2018, there are no such problems.

Hi, everyoneAfter many successful conversions from various formats (usually to MP4-HDs), the past 2 days have seen the app generating files that are out of sync between video and audio. Any ideas as to why this is happening? Is there a way to clear the prefs, and would that work? Thanks for your help!

Good eveningI am having the following error message 'Adobe media encoder cannot access the preference folder'This is because it has defaulted to a location I don't have location to.How can I set within the application/regedit a different location for my preference folder.Current location is C:\Users\<username>\AppData\Roaming\Adobe\Adobe Media Encoder\ Can I change this to a different drive or location?[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from generic Creative Suites forum to specific Program forum... Mod]

Hello, I am trying to export from Premiere Pro CC to an mxf file (XD Cam 4:2:2), 50Mbit 2997i, but the only available option for audio is 'uncompressed' and my specs require MPEG audio @768kbps. What I do is I select MXF OP1a as format and XD CAM HD50 NTSC 60i as preset. Is there another format/preset that can do the task?Thanks!

I notice that the GPU isn't being used when the CUDA renderer option is used (but is being used in AFX). I have tried all the Quadro K2200 driver updates (OEM and nwe features) and a complete clean install (with no effect). OS is Win 7 Pro. Any ideas?

I am attempting to encode a UHD-29.97P HEVC file with .mp4 wrapper. Source is a UHD-29.97P Quicktime ProRes422HQ file. Time code in the first frame of the source file is 00;59;59;29, and that time code needs to carry across to the target HEVC file. Regardless of whether I check or uncheck the Set Start Timecode box, the target HEVC file has NDF time code that starts at 00:00:00:00. This is causing our encodes to be rejected by the customer. How do I get AME to pass the correct time code from the source to the target file?I have a sample HEVC encode supplied by the customer that has the correct time code embedded in the file, so this is possible.Thank you.

I have Geforce GTX 1080Ti as GPUMy pc build isRyzen 7 1700(3.9ghz)Ram 32 GB Bus 2400Window 10 Home 64 bitNvidia Driver version 384.94I've rendering My video at 1920x1080 with Adobe media encoder using CUDAMy GPU load peak at 27% (usually at 0-20%) Monitor with HWMonitorI've Tried To render Without using CUDA same project i used almost 1 hour 20 minsin CUDA enable is 1 hour  10 minsIs it Normal?

Just recently installed the newest CC versions of Premiere, After Effects, etc. on my new mac. AME is not in the list of programs available to install. Where did it go?

The new upgrade doesn't convert anymore the file shot with my old camera Sony HZ1 HDV 1080/50i 1440x1080. Thank you Media Encoder!

The new upgrade doesn't convert anymore the file shot with my old camera Sony HZ1 HDV 108050i 1440x1080. Thank you Media Encoder!

Cuando intento trabajar con arxivos mxf 4k, importo los archivos a premiere y el ordenador al cabo de pocos segundos se reinicia, no soporta los archivos, porque cuando trabajo en fullHD no tengo problemas

When outputting to the Media Encoder SS 2018 from After Effects CC 2018, the Media Encoder SS 2018 loads files for a very long time and the render takes place twice as long. With the connection to Premiere Pro CC 2018, there are no such problems. Why is this happening. Sorry this is machine translation.@

Hello,Adobe AME is fully installed and I am able to use it successfully standalone, but the Dynamic Link is not working from Adobe Premiere Pro, nor am I able to use the 'Proxies' feature, which I want to use to edit some 4k video in a 720p proxy. What can be wrong with the installation? Thank you in advance for help to solve the dynamic link and the proxy issues.I have a Windows 10 OS installation. AME is v.12.0 (build 202) and it is a CC 2018 installation. Premiere Pro is CC 2017.1.1 release 11.1.1 (15 build).

Hello, I've exported a 90 minute video that contains chapter markers and they export to a ProRes sub master just fine, but when I convert to a h.264 file for delivery, the markers don't show up.Does anyone have a recommendation for an alternate file format that is as efficient as the h.264 that supports markers, or is there a way to get my markers to show up. I got my file down to a manageable 5 gigs, but when I tried the HDV setting which does support the markers, I can't get the file smaller than 15 gigs.There must be a solution. Thank you in advance for your help.Dan