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Tom278247819fm3
Participant
January 6, 2023
Question

Adobe Scan app crashed. Died

  • January 6, 2023
  • 3 replies
  • 361 views

AdobeScan app on iPhone crashed last week. Went dark. Have re-down loaded. Have can I recover previous scans saved to iCloud? How can I trust for future?

This topic has been closed for replies.

3 replies

S_S
Community Manager
S_SCommunity Manager
Community Manager
January 20, 2023

Hi @Tom278247819fm3,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

The files saved on your iCloud can be opened by opening them on Acrobat Reader if thy are in PDF format and then brought to Adobe Scan by clicking on the three dots-> Open in Scan.

 

Any other files saved on Adobe Cloud Storage would come up automatically on the list of Adobe Scan.

 

Hope this helps.

 

-Souvik

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 6, 2023

icloud is apple's storage and i suspect your previous scans are still there.

 

if you meant adobe's cloud storage, the scans are still there.  just sign in with the same adobe id used previously.

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
January 6, 2023

Moved to the Adobe Scan forum from Using the Community

 

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