Skip to main content
T
tonymungiguerra977918
Participant
July 30, 2019
Question

Adobe Scan: Saving scans, but they are not in my CC

  • July 30, 2019
  • 1 reply
  • 488 views

I uninstalled/reinstalled the app. Logged out and back into CC and nothing has worked. No files from adobe scan are being saved into the cloud at all. I end up needed to email the files to myself in order to work on them on a computer.

Android phone and windows 10 computer

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 30, 2019

Hi Tonymungiguerra,

The Adobe Scan application by default saves the scanned PDFs in Document Cloud, not in Creative Cloud storage.

Use the steps provided below to view your files on Document Cloud.

- Open the link Adobe Document Cloud

- Sign in with the Adobe ID(email address) used for Adobe Scan application.

- Once you are logged in, go to Files > Adobe Scan folder

Hope that the information helps.

Let us know if you have any questions.

Regards,

Meenakshi

    D
    descar777
    Participant
    July 31, 2019

    I would also like to know how to set up Adobe Document Cloud as a directory in Windows Explorer so that I can quickly access the files on my PC. I already have Creative Cloud Files directory set up this way but can't see how to do this for Document Cloud.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices