All my images went grey after saving my last image

Forum|Forum|3 years ago
December 7, 2022
3 replies
4276 views

Hey there. Im concerned because I use Adobe scan as my prime image source to save images of important documents, invoices, etc. Today I added one new image to a file, and all the previous images in that file went grey. The only image available to see is my last one!

How can I retrieve my previous file, before the last added image?

Can I still trust adobe scan?

thank You!

This topic has been closed for replies.

Cavoke

Inspiring

Same problem - reported here : Adobe Scan: Lost Scans - Adobe Support Community - 13349732

Best regards,

S_S

Community Manager

HI @Cavoke,

We checked the link you shared. The thread has a different issue which is being discussed. The issue discussed here is related to the scans getting greyed out while the shared link shows scans which are not visible on the application.

-Souvik.