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Scott362384719kus
Participant
March 21, 2024
Question

Can’t change “from” email address when sending docs

When emailing document links from scan, it sends from my personal email address and I can't change it so they're sent from my business address, which is also my account address. How do I fix this?

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    1 reply

    Souvik Sadhu
    Souvik Sadhu
    Legend
    March 23, 2024

    Hi @Scott362384719kus,

     

    Hope you are doing well. Thank you for writing in!

     

    These settings are managed by your email app, not Adobe Scan.

     

    I suggest changing the Sender's Email address before sharing the file using Adobe Scan to assist you further.

     

    If this does not help, please try re-logging into the email app you use while updating it to the latest version for a better experience!

     

    Hope this helps.


    -Souvik

     

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