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Participant
Nov 3, 2019 8:40 AM UTC
Question

Created pdfs not showing on scan list

Hi

I scan files, click Save PDF

the scans do not apear on the scan list

what can i do?

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9 replies

Meenakshi_Negi
Legend
Nov 4, 2019 5:26 PM UTC

Hi All,

 

As you have mentioned above, the files do not appear on the list in Adobe Scan application after you save as PDF.

Uninstall the application and reboot the device. Then re-install the application from the Google Play Store.

Check if you still experience the same behaviour.

 

Also, check if you can view files online on Document Cloud account.

Open this link https://documentcloud.adobe.com and sign in using the same credentials as used for Adobe Scan.

Then go to Files > Adobe Scan folder.

 

Let us know if you still experience the issue.

 

Regards,

Meenakshi

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Participant
Nov 4, 2019 6:52 PM UTC

The remove/reboot/reinstall seems to work.  Scanned doc now immediately visible.

 

Thanks!

 

LH

 

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Participant
Nov 3, 2019 11:42 PM UTC

Same problem here, I think it's the new update problem. I didn't have this issue before, now they appear sometime later in my list.

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Participant
Nov 3, 2019 7:02 PM UTC

Same problem here.  They seem to eventually show up, but it is some time later.

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Participant
Nov 4, 2019 2:47 PM UTC

Found them in Adobe Reader - immediately after scan.  That must be the new default.

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