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Participant
November 3, 2019
Question

Created pdfs not showing on scan list

  • November 3, 2019
  • 3 replies
  • 709 views

Hi

I scan files, click Save PDF

the scans do not apear on the scan list

what can i do?

This topic has been closed for replies.

3 replies

Meenakshi Negi
Community Manager
Community Manager
November 4, 2019

Hi All,

 

As you have mentioned above, the files do not appear on the list in Adobe Scan application after you save as PDF.

Uninstall the application and reboot the device. Then re-install the application from the Google Play Store.

Check if you still experience the same behaviour.

 

Also, check if you can view files online on Document Cloud account.

Open this link https://documentcloud.adobe.com and sign in using the same credentials as used for Adobe Scan.

Then go to Files > Adobe Scan folder.

 

Let us know if you still experience the issue.

 

Regards,

Meenakshi

Participant
November 4, 2019

The remove/reboot/reinstall seems to work.  Scanned doc now immediately visible.

 

Thanks!

 

LH

 

Participant
November 3, 2019

Same problem here, I think it's the new update problem. I didn't have this issue before, now they appear sometime later in my list.

Participant
November 3, 2019

Same problem here.  They seem to eventually show up, but it is some time later.

Participant
November 4, 2019

Found them in Adobe Reader - immediately after scan.  That must be the new default.