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J
Joey301
Known Participant
July 1, 2025
Question

I can't move files very well within Adobe Acrobat

  • July 1, 2025
  • 1 reply
  • 188 views

I am very frustrated trying to manage files in Adobe Acrobat. I can't move files to where I want them to be. WHen I try to move a file withing the Your Documents Folder,  not all of the folders show up in the list it gives me to choose from. Acrobat has the most difficult filing system of any other program that I use.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 2, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

 

Please confirm if you are using Adobe Scan or Acrobat Mobile app? What is the version of the App and the OS you are using? Tap on the profile icon > About Acrobat and try updating the app to the latest version available on App/Play Store and reboot the device once. 

 

Also, go through the help pages listed below and see if that works:

For Acrobat Mobile:

- https://adobe.ly/45Roxjw (Android)

- https://adobe.ly/45RoxA2 (iOS)

For Adobe Scan:

- https://adobe.ly/45Roy74 (Android)

- https://adobe.ly/44JkBjF (iOS)

 

Let us know if you experience any trouble and need more help.

 

 

 

J
Joey301Author
Known Participant
July 3, 2025

Thanks, i will look that the sites you sent. I am using the Mac app at the moment but when I asked this, I was on a PC, using Windows 11

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 3, 2025

Hi there, 

 

Please check the help links that I have shared earlier and see if that works. Feel free to contact us for any assistance you may need in the future.

 

 

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