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Participant
October 14, 2021
Question

No access for my documents i scanned using adobe scan

  • October 14, 2021
  • 1 reply
  • 225 views

Hello,
i was using this app to scan my documents thru my mobile phone.
Today i tried to scan a new document but i surprised that the app asked me to enter my email address but actually i did not create any account before to log in and scan.
Please any one can help on how can i reach my scanned documents?

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1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
October 14, 2021

Hi @Brhan5EDD,

 

Hope you are doing well. 

As you have mentioned that earlier you saved some files but now it is asking to sign in to access files. In Adobe Scan, scanned files only get saved to the document cloud. Which means it will not save files until you sign in. 

As you sign in your files stored on Document Cloud with show up in the application.

 

Fort more details here is a link you can refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/

 

Let us know if that helps.

 

Thanks,

Harsh