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darcyf23193679
Participant
September 7, 2017
Question

Security features

  • September 7, 2017
  • 3 replies
  • 5943 views

Hello,

We would like to use the Adobe Scan app but concerned about where the info/scan/photos are scanned. We are using this with sensitive material to be sent back to our office. Can you explain where the information is stored and what features are in place for security?

Thanks!

This topic has been closed for replies.

3 replies

rewritex
Participant
June 9, 2021

Hello,

 

Is this Q&A still accurate as of 2021?

I've reviewed https://www.adobe.com/content/dam/cc/en/security/pdfs/acrobat-dc-security-overview-ue.pdf and I believe it
is but I would appreicate someone from Adobe to also respond.

 

Thank You.

Erik__Adobe_
Adobe Employee
Adobe Employee
September 7, 2017

Here are some more details about Adobe Document Cloud Security:

https://acrobat.adobe.com/content/dam/doc-cloud/en/pdfs/Document-Cloud-Security-Overview.pdf

Adobe Employee
September 7, 2017

Dear Customer,

This is Scan folder we save the scan files in Adobe Cloud server:

1. First login  to https://cloud.acrobat.com from your browser in your PC, login same account that you login to Scan.

2. Once you login you will see "Adobe PDF Services" in the top row

3. Select "Files" tab in the second row

4. Select "Document Cloud" from the left side panel

5. Select "Adobe Scan" folder from the right side panel

You should see all your files.  For Scan App, we only display the files that you use Scan App to scan the files. So from the server, they may have more files if you download files from your desktop.