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Elie5E7D
Participant
February 27, 2021
Question

Where does my scanned documents synchronise with adobe scan, after I scan them? (blue app)

  • February 27, 2021
  • 1 reply
  • 201 views

Hi! I have 4 questions because last month I scanned some sheets in my second adobe account:

 

-When I scan sheets in adobe scan (the blue app), are the scanned sheets shared or is it only me who can see the scanned sheets? I am asking you this question because my Gmail account is associated with my adobe scan account and therefore I am afraid that the sheets that I have scanned will be synchronized in google drive for example or in any other public place. Also, is it the same for saved scanned sheets and unsaved scanned sheets?

 

-Also, (in the blue app) about the sheets that I have scanned (whether they are saved or not), if I have scanned them in an adobe account that I have recently deleted (adobe account linked with my Gmail account), are those scanned sheets still located somewhere still or they are permanently deleted?

-About my old adobe scan account (blue app), I would like to be sure that it has been deleted, how could I confirm that?

 

-Finally, if I had an adobe account that was linked with a gmail account but then I deleted the linked gmail account, does that mean that the adobe account linked with the deleted gmail account was deleted too?

Thanks a lot.

This topic has been closed for replies.

1 reply

B
Community Manager
BhupeshNegiCommunity Manager
Community Manager
February 4, 2022

Hi @Elie5E7D,

 

I hope you are doing well, and we apologize for the delay.

 

  • Whenever you Scan any document, the Files get uploaded to the Document Cloud linked to the Adobe Id. Using Google Account (Social Account) to sign in with Adobe won't synchronize the documents with your Google Drive. The saved sheets get uploaded to the Document Cloud, but unsaved sheets are discarded.
  • If the Adobe Account is deleted, you will lose all the data saved on the Document Cloud.
  • To check if your account still exists, try to Sign Up using the same e-mail. It will show that the account was recently deleted.
  • Once the parent Google Account is deleted, the Adobe account is automatically deleted.

 

Let us know if you have any other questions.

 

Thanks,

Bhupesh

 

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