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Silbermoon35445339elz4
New Participant
February 14, 2024
Question

Crashed on Start

  • February 14, 2024
  • 1 reply
  • 349 views

Hey, habe gerade Adobe After effects das erste mal auf diesen PC installiert, aber leider Stürzt es beim Starten ab.

Mein setup:
Windows 11 (64-Bit | 10.0, Build 22631)
i9-9900K
32 GB RAM
Nvidia RTX 3070
1 TB Sata SSD
2 TB Nvme M.2 SSD
2 1080P Bildschirme

Was ich bis jetzt Probiert habe:
- Neustart
- Als Admin gestartet
- Abgesicherter Modus
- Ohne Plugins
- Neu-Installation der Grafikkarte (auf aktuelleste Treiber Software)

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    1 reply

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    February 14, 2024

    Does it crash on the splash screen or post-launch? If it crashes on the splash screen, what's the last loading module you see? Do you see any error messages or crash reports when it crashes?

    Let us know.

     

    Thanks,

    Nishu

    S
    Silbermoon35445339elz4Author
    New Participant
    February 14, 2024

    Well it crash on the splash screen during clean-up


     

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    February 15, 2024

    Thanks for the screenshot. Can you provide your email ID to the crash reporter and submit it? Once done, share your email ID via DM so that we can try to pull the crash report on our end.

     

    Thanks,

    Nishu

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