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Adobe Bridge Blue Thumbnails macOS for H265/HEVC Footage

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Has anyone found a solution to the blue thumbnail glitch on Adobe Bridge on macOS? Thumbnails on ProRes HQ footage look normal, but any H265/HEVC footage has a blue tint. I know Windows has a solution by installing HEVC extensions, but I can't find any for macOS. I am on the latest macOS Sequoia and Adobe Bridge versions.

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Navkamal Rakra

Adobe Employee

Hello,

We have released a new Adobe Bridge 2027 Beta build (17.0.0.79) which fixes this issue. We would love for you to try it out and share feedback.

For a complete list of fixed issues, please refer to community post announcement.

Regards,
Bridge Team

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Jeffrey29646823sto8

Participant

I just installed the Beta build and the iPhone mov. file thumbnails are still blue/purple. Anything else I have to do to fix this?

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N

Navkamal Rakra

Adobe Employee

Hi @Jeffrey29646823sto8 , could you please try purging the cache to see if that resolves the issue? You can do this by right-clicking on the affected file or folder and selecting “Purge Cache for Selection” from the right click context menu.

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Aldywaani

Participant

This issue hasn’t been fixed?

Apple Mac Studio M1 Max, Sequoia 15.5

Adobe Bridge version 16.0.3.21 (latest version available on CC)

Panasonic Lumix footage (MOV, HEVC)

iPhone 15 Pro (MOV, HEVC, HDR)

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Nacho Bilo

Participant

Solucionar este problema por favor, no puede ser que pasa 1 año y no arreglen este bug.

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BrendOB

Participant

Just in case anyone is wondering (I’m talking to you, Adobe) this issue still persists. I’m attaching a few more detailed screenshots so maybe your team can “reproduce the issue on our end” with a little more luck. The first screenshot shows the blue thumbnail clips in library view, second one shows that Bridge captured ZERO Metadata or EXIF data from the video file, and third screenshot shows the file info, codec, camera shot with, etc. Aside from screen capturing my Terminal activity I can’t imagine what else you’d need to fix this simple but annoying glitch.

We all know Bridge isn’t keeping the lights on for Adobe but it’s an essential piece of the whole workflow for many subscribers. Get it fixed, please.

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rlamana

Participant

As of today November 2025, with the latest Adobe Bridge 2026, I still have the same issue:

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Louis Jaffe

Participating Frequently

Just installed Bridge 2026, Adobe's "new version." STILL the blue thumbnails!

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matthewf6174752

Participant

Same here - specific to MLog footage from an OSMO Pocket 3 but critically on different devices - Macbook Pro and Mac Studio - looks like this has been an issue for a while, come on Adobe, have a word...

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logan_0079

Participant

Also having this issue. Mac Mini M2 Pro, Sequoia 15.6.1, latest version of Bridge. Why is this thread being ignored? Obviously this issue is impacting many users.

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JezzFush

Participant

Same issue here and it's now August. I'm starting to tear my hair out with this problem and Adobe's "I couldnt recreate the issue so it can't be real" attitude just adds to the frustration. It's real, it's unfixable, it's BLUE and it's incredibly annoying! I'm on an M3 Ultra running Sequoia 15.4.1 but it's been happening since April. Pretty please Adobe, undo the blue!!!

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AllanYAuthor

Participant

I'm still having this issue despite being on the latest versions of Adobe Bridge and macOS. They can definitely reproduce this issue. There isn't anyone NOT having this issue on mac right now with H265 footage.

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