"Batch Rename" not working properly.

Forum|Forum|7 years ago
February 9, 2018
5 replies
11049 views

Hello. I have been using Adobe Bridge for two years now. It is a very helpful tool when in comes to working with a big batch of photos. Recently my "Batch Rename" function has stopped working the way it used to. Instead of marking my photos with a proper sequence number such as "IMG_001, IMG_002, IMG_003,etc." it renames them as "IMG_00 (1), IMG_00 (2), IMG_00 (3)." This has never happened before and I can't seem to figure out why it is doing this.. NOTE: I am running the software in Windows 10.

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Correct answer jbm007

I'm experiencing this very same thing. Worked perfectly for 3 years. No changes to my system whatsoever. Now can't select Rename in Same folder (see below). It's been ongoing for about 2 months now. Invested about 6 hours on the phone with Adobe support. Windows Explorer works fine. I've been through about seven Adobe help sessions. Thought we had it fixed last time (safely eject SD card reader). Now it's back to its old tricks. This is very frustrating when you have 500 images to rename. Adobe needs to address this - and soon. Not happy about this at all. Tried all recommended fixes (reset preferences; cleared cache, deleted and re-installed Bridge, etc, etc., etc.). In addition, the "Rename" option does not even appear (see below).

Stupid question.

Can you copy the files to a folder on a lo hard drive and try renaming them there.

S

soussia

Participating Frequently

I am about to pull my hair out. I have made no changes or updates to Bridge, and for several weeks now, I can't batch rename properly. In my case, I can't get anything besides "text" in the dropdown menus. I used to rename with several combinations of "text," then "sequential number," and sometimes "text" again. Now because it won't rename properly, it keeps the original name and adds something like (1), sequentially for all the pictures in the batch. This is a real mess!

gary_sc

Community Expert

Hi Soussia,

I can see that you're on a PC. Currently (and for some time now), there has been a dreadful bug on PCs where dropdown menus do not work. There are two options:

1) Drop back to a previous version of Bridge to one where that works,

2) Use your arrow keys to navigate the dropdown menus.

MANY are also waiting for a fix on this.

Let us know if this works for you, good luck!

M

megcb39

Participating Frequently

I have the same problem. I have been using this function in various versions of Bridge since 2008 and this is beyond frustrating. I have not been able to use batch rename since the last update. It's really hindering my ability to collate images from different people, we used to just time sync, sort and rename in Bridge. I have tried moving it off the server, doesn't seem to make a difference. whyyyyyyyyyyy........ 🙂 Also using windows 10, updated adobe CC - seem to have had this problem for a couple of updates.

thanks for anyone who can help or to Adobe if they fix this.

Stephen Marsh

Community Expert

There are alternative software renaming tools if you can't get this working in Bridge.

M

megcb39

Participating Frequently

I would certainly be interested in trying one at the moment, but it's incredibly disappointing to have have a really useful tool just stop working out of the blue like that.

R

RodCunich

Participating Frequently

I have the same problem. I've tried all the suggestions but to no avail. Any further advice out there ?

Stephen Marsh

Community Expert

Can you provide OS info, Bridge version info, exact steps applied to fix the issue and the exact steps required to reproduce this issue?

You may also wish to post over at (unlike this forum, Adobe employees seem to post with greater frequency over there):

Bridge | Photoshop Family Customer Community

Good luck!

C

Cari Jansen

Legend

Also make sure you double check the Batch Rename settings (although I'm sure you've already done that), to ensure you don't have it set to create the same name for each file (I've added a screenshot below of how I'd have it set-up), and save a preset (click Save) so you don't have to remember the settings each time you batch rename files, and can select your rename settings from the Presets menu.