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Inspiring
May 6, 2013
Question

Bridge keeps crashing on me.

  • May 6, 2013
  • 2 replies
  • 24293 views

It's very disconcerting. Bridge is continually crashing on me. I open up a folder with a lot of images in it in Bridge and it just crashes. This can go on 5 or 6 times until I just give up. Any ideas? If I reinstall it, using Creative Cloud, I guess I have to uninstall it first. Then, I have to re-install either InDesign or Illustrator, I forget which. So, because of that, I'll need to unintall Illustrator or InDesign, too. Right?

Thanks.

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    2 replies

    Dominic310
    Participating Frequently
    March 7, 2016

    Unfortunately everyone above went the wrong direction with the fix. The fix is very simple! it is a source code bug within bridge and El capitan or earlier versions.

    HOW TO FIX:

    1. open system preferences
    2. go to mission control
    3. uncheck: Displays have separate Spaces
    4. restart comp

    This should immediately fix any crashing issues in Bridge on a mac

    Have a good day!

    Dominic

    Participant
    March 15, 2016

    This works !!!

    May 6, 2013

    An unistall rarely solves problems.  But before an solutions can be offered we need to know a little more.

    WHat OS?  How much RAM?  Is your video driver up to date?  Do you have the latest version of Bridge installed?  (click on Help - updates).

    Inspiring
    May 6, 2013

    Sorry about that. Yeh. I'm on a beautiful iMac, latest generation, OSX 10.8.3. The latest Creative Cloud apps. I've got 32gB of RAM. I just checked my Cloud apps for updates and I just installed a DPS Desktop Tools update. That was all there was. I don't know about video drivers. I've never had to tweak them on my Mac.

    Inspiring
    May 7, 2013

    I've got plenty of space. The crash report is completely Greek to me, but, I'll have a look next time this happens. For whatever reason, today, it ain't crashing. Not yet anyway. I'll try your suggestions, though, Omki.

    Thanks all,

    Peter


    Well, I take that back. It's crashed twice already this morning. Here's what the crash report has at the top. I can't make any sense of it. I did reseet my preferences. But, I couldn't find the file com.adobebridge5.plist anywhere.

    Process:         Adobe Bridge CS6 [3332]

    Path:            /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6

    Identifier:      com.adobe.bridge5

    Version:         5.0.2.4 (5.0.2.4)

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [911]

    User ID:         14072

    Date/Time:       2013-05-07 08:44:39.792 -0400

    OS Version:      Mac OS X 10.8.3 (12D78)

    Report Version:  10

    Interval Since Last Report:          16865 sec

    Crashes Since Last Report:           5

    Per-App Interval Since Last Report:  11910 sec

    Per-App Crashes Since Last Report:   2

    Anonymous UUID:                      4D4F3AFD-FF24-9152-616A-05464085E55A

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000