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BMGS
Participating Frequently
October 15, 2018
Answered

Thumbnails in Bridge went crazy after 2019 update

  • October 15, 2018
  • 69 replies
  • 22362 views

Okay, I installed all of the cc2019 updates and Bridge (worked normally on cc2018) started to behave crazy. I mean all works except preview thumbnails. I get some kind of "static interference" pattern instead of previews.

I completely uninstalled and reinstalled Photoshop and Bridge to solve the issue but no luck.

Computer is iMac Pro 27".

On my old iMac 27" (2011) it works normally after the update.

Any idea?

Thanks!

    This topic has been closed for replies.
    Correct answer siddharthsingh

    Dear Users,

    We have released a new version of Adobe Bridge (CC 2019) on 2nd November 2018. The new version build number is 9.0.1.216. This version is available to install via Adobe Creative Cloud application.

    This Bridge update resolves the thumbnail rendering issue on iMac Pro devices and has few other bug fixes.

    Please let us know if you face any issues.

    Regards,

    Siddharth

    69 replies

    Show previous replies
    Murseblonder
    Murseblonder
    Known Participant
    October 21, 2018

    same problem as everyone, Bridge is unusable like this.

    glennado
    glennado
    Known Participant
    October 21, 2018

    Same glitch here. Another oddity: If I change the size of the thumbnails, sometimes some will display properly for a moment, then switch back to pure black or the various sorts of colorful "noise" patterns others have posted here. Other times, changing thumbnail size just alters the noise patterns.

    27” iMac Pro (2017)

    Radeon Pro Vega 64 16368 MB

    High Sierra 10.13.6

    lsilipo
    lsilipo
    Participant
    October 21, 2018

    Hello Adobe support,

    Can you please advice when a fix will be issued? It is clear that you have problems with the Vega drivers and any work around you suggested is useless on iMac pro, with any version of Mac OS. Please push this through your development because the problem is really annoying and renders Bridge NOT USABLE!

    Thanks for your prompt fix on this problem.

    Luigi

    clintd72660376
    clintd72660376
    Participant
    October 20, 2018

    Same problem here on my iMac Pro 2017

      M
      marcellomds
      Inspiring
      October 20, 2018

      Today i have the SAME problem. For all images i download today on site rawpixel.

      But my Bridge is the CC2018.

      In Windows 10.

        D
        detailed_joy16B8
        Inspiring
        October 20, 2018

        same here. Glad I'm paying for this stuff.

          jbm007
          Community Expert
          jbm007Community Expert
          Community Expert
          October 20, 2018

          Actually for what its worth..... Bridge is free.

          But I get your point.

            M
            Miguel de Guzman
            Participant
            October 20, 2018

            Same issue. Mac pro 2017 27" Mojave

              M
              marcconi
              Participant
              October 20, 2018

              Same issue, 10.14 Mojave - iMacPro 2017

                G
                Graphics Art Melissa
                Participant
                October 20, 2018

                I have the same issue with iMac Pro (2017)

                  G
                  Greg Priestley
                  Participating Frequently
                  October 19, 2018

                  Same here.  iMac Pro.

                  I can't believe that Adobe don't have all their staff running iMac Pro's for all their activities - after all it's the only way of getting Lightroom to ALMOST perform at an acceptable level.

                    C
                    cboda23
                    Participant
                    October 19, 2018

                    I have exactly the same problems. 27" iMac Pro 2017. Tried all of the suggested fixes but none worked. Will downgrade until a fix is available.

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