Questions

Hi, completely new to Captivate and just finished creating my first assessment. The project is a title page with 15 multiple choice quiz slides and results slide. I do not need LMS intergration at the moment, it is being used as a one time assessment and then the results are shown to the trainer to confirm the pass. The published project works no problem on my laptop but opens up a blank page on a tablet (Samsung Internet and Chrome). I feel I am missing something small but can't figure it out. Thank you in advance.

I'm trying to preview a responsive project in Captivate and when I hit Preview > Project, it takes me to my browser where it just loads indefinitely. No clue what's happening. I'm using Captivate 2017 and have never used it before.

I have a relatively new version of Adobe Captivate 5.02.630.  I have never been able to publish to print anything.  Instead, I get the message "Publish to MS Word failed. Retry after ensuring that     -the document is not open.     -you have installed Micorsoft Word.I have Microsoft Word.  I have made sure that my project is residing on my C drive.  I don't understand how I'm suppose to ensure that the document is not open. I am using a PC and version 5.02.630 of Adobe Captivate.

Hello, I've just recently started using Captivate, and any time I attempt to download any type of asset the screen stops at "Getting Assets from the Asset Store". The "loading" icon keeps moving, but nothing happens no matter how long the screen is kept open. I was unable to find this same topic elsewhere- am I missing something?  

HelloI have a dashboard of basic navigation buttons. I have used this for a number of courses, but in the last  few days - using the same template- they just suddenly decide not to work.  Even when I delete the side, remake it, it only works for a few previews then won't click through anymore.  The only one which consistantly works in the bottom right tile...but they are all set up the same...and always have been on every one of my other courses which work.Can anyone help?  Each button is just a shape, made into a button (No states) and a Jump to action.   Am I going mad?  Thank you 🙂 

Hi.  Is there any way to Select Multiple Choice Answers using Keyboard controls in Captivate 12?  Currently I can tab to an answer but not select it.  In order to make it accessible I need to make this available. Thank you. 

Hi everyone, I am new to Adobe Captivate and am wondering if there is a way I can create an interactive troublehsooting guide for users, and also capture their responses so we also have a record of what steps they followed while troubleshooting.  I would like this guide to include instructions coupled with images/videos, and the guide to progress according to the steps they take.  

I created a training using Captivate 12.3 and when I upload it to my LMS (NeoGOV) as a Scorn 1.2 file, the training works great, however, if we close the training before completing and we try to resume it will just open up a blank page and leaving us unable to complete the training. I do have reporting enabled and never send data disabled. Appreciate any suggestions thank you.

Hello, I've designed a set of projects and each of them is linked with the other through interactions, but when I publish it, the link doesn't work. I don't work with HTML pages oftenly so I guess I'm doing something wrong, how do you do so that two project are linked together as html pages (after publication) when you click on a button ? Thanks ! 

I am using one of the project assets. (Cyber Security)  Went through and made some changes, and everything is working as expected until I get to the Assessment Introduction. I can click on the start button but nothing happens. I have verified there are no interaction on the slides themselves, and that the button interaction is set to go to the first question. I have tried reloading that particular slide and i have tried building a new slide. Neither works. I am thinking that there is a setting somewhere that I am missing. Please help!Thanks in AdvanceBen

I have a 10 second software simulation which I would like to place inside of a responsive project (about 4 minutes).1.  How can I do this?2. Should I output this in SWF or HTML5?  I don't need to record scores or identities.  I just need people to click through the slides and also do some of the knowledge check questions.

Hello! Little quiz question here. Is there a simple way to have user retake a course after failing a quiz let's say 3 times? Right now, using version 12.3.0.12, after every failed quiz attempt, I ask the program to jump to the slide before the quiz. I also have a maximum number of attempts (3). I tried failing the quiz 3 times, and after the 3rd fail, it takes me back to the slide I'm supposed to go to, and the Next button is disabled, so the learner is kinda stuck. Is there a simple work around? Am I missing something? Or would I have to use variables and advanced actions to have them start over the course?

I am testing my course on scorm cloud. In my course Quiz questions are present. All the Quiz slides are built using default Question slides template provided by Adobe Captivate 12.3. When I retake the quiz and close the course while taking the Quiz. Relaunch the course again, it redirects me to the question slide where I left last time. Then I select the option and try to submit the Quiz. The Submit button gets disabled. I am not able to submit my question.

Hi Community,  is it possible to include an interaction built in classic into the new captivate 12, similarily to how you can include a Storyline block into a Rise course?  How can this be done?  Thank you for your help 🙂 

Hello community. I am getting started with the current captivate version coming from classic. As I am building courses, I have been unable to get a slide to advance automatically with the widget settings.Even when I place a new click to reveal widget and change nothing, the slide does not advance after all the elements are clicked. Am I missing something simple here? If this isn't working right now, what are best practices in this version for restricted/forced navigation?

I am creating a course which contains 3 Question Slides (Q1, Q2, Q3) and 1 result slide after that. Before Question slide Q1 there is one slide which contains start button to start the quiz And after Result Slides there are two slide called tool1, tool2. In table of content I have hide the Q1, Q2, Q3, result slide. When I click on the tool1 slide on TOC it redirect me to Q1 slide and when I click on the tool2 slide on TOC it redirect me to Q2 slide. What will be reason? Why it is not redirecting me to tool1 and tool2 slides when I click tool1 and tool2 on Table of Content. I am not able to solve this issue. Thanks in Advance.

Hi Community, is there a way to increase padding and space around the image in the drag and drop widget? also the card with the drop options moves and covers some of the image but hides behind the next block. Has anybody customised these features? Thank you for your help 🙂  

Hi, I am using Captivate 12.3.0.12. I created my own custom theme including all UI components. The custom theme was applied when I added each interactive components on the slide, however, that did not apply to the button, checkbox, radio group etc on any of the Question Slides. Please see screenshot below. Anyone encounter the same problem and how can I solve it? Thank you in advance!  Custom theme for radio buttons  Theme of radio button on question slides (the normal state, which is the dark blue is not shown in the radio button)

Hey awesome people, We're fairly new to using Captivate 12 and are encountering an issue whereby if a learner submits a quiz answer and navigates back to the quiz slide, that they get stuck with no way to proceed forwards, backwards, or open up the TOC.  Answer All - The user must answer every question to continue What we've tried so far: Allowing Backwards Movement then allows a Back button to be added to the Quiz slide. This at least allows the learner to navigate to the page before the quiz if needed - they can then proceed by opening to TOC and selecting the slide after the quiz slide (quite cumbersome and unintuative).  We've also tried disabling "Allow Backwards Movement" which prevents navigating back to the quiz page and removes the Back button from the quiz page itself; however if the learner uses the TOC to navigate to any page before the quiz slide and follows the course flow there's also a chance of them getting stuck and unable to proceed

Hi everyone, I tried copying demo simulation slides to my current project. But they are too big. Is there a workaround on how to fit them on the slides? I hope someone can enlighten me. Thank you!  

I am trying to set an increment condition in my advanced action, but its showing an error. I have done this earlier and it used to work fine. Can anybody please help. Also the states of the clickables are not changing even after setting the right condition, the tickmark in the visited state that I set is not working, when I do the preview. RegardsPraveen

Does anyone know why Captivate might ask me to convert my .mov or mp4 videos to FLA files? I tried to import these types of videos into my Responsive project and even though the files are in acceptable format for importing Captivate want to convert to FLA. I assume that with a Responsive project certain devices are not compatible with FLA files. Thanks.

I have uploaded 12.3 captivate package on scorm 1.2. In success and completion criteria, I have selected Quiz is Passed. When I complete the entire course I am getting 100% on scorm as I have selected All the correct answer.1) But the issue is when I Launch the course again it redirect me directly to the last visited slide. In Adobe captivate Classic version, When we relaunch the course again there is Popup comes and on that "Continue from where you stop last time" Ok and Cancel button was there. But in new Adobe captivate this popup is not comming it is redirecting me directly to the last visited slide.2) In Adobe Captivate 12.3 version, when we relaunch the course which is half completed previously, it is not showing checked for the previously selected slides in Table of Content. In Classic version, it shows the checked in Table of content for previously visited slides after relaunch the course.Is this bug of All new Adobe Captivate 12.3 or I have missed some setting for project in r

Good day, I'm using Captivate 2017. I've created a simulation for a systems training where the learners need to click f6 (to go to the next slide), f12 (to go to the next slide), and the tab key (to advance 1 space in the slide). As you can imagine, Chrome does like this, and when I publish and view the file in HTML5, the following happens:f6 - the cursor visits multiple places on the browser windowf12 - A Chrome debugger window openstab - Has to be clicked 3 times in order for the cursor to move to the tab position on the slide. Are there any workarounds for these issues?    

Hi,I am using the latest version of Captivate 11.8.3. I uploaded 30 questions using the Pool Manager. The CSV file had 5 points assigned to each of the 30 questions, and I used the template from Adobe. There were no errors during the upload. However, after uploading the questions, when I select a question in the Question Pool, I am unable to view the "Points" option in the "Quiz Properties" panel on the left side. I do see the "Points" option if I manually insert a question slide.