Questions

Hello, When uploading a course's SCROM file to my LMS, I get a "Request Error" notification. I've uploaded many files to my LMS before with no issues. All export settings are the same for this file as the others without any problems. Here is a picture of the publish settings:

I used the Media/Video/YouTube option to insert the URL for a video, then exported as html5, SCORM 1.2On my LMS, YouTube CC does not show, although it is enabled and works fine on YouTube. Question 1: Is YouTube CC not available as part of SCORM? If not, is there a way to enable it? Question 2: In a past forum, someone mentioned embedding YouTube. This may solve the problem above, but I don't see a way to do it. Any tips on how to solve the CC problem?

Hi everyone,I'm running Adobe Captivate 11.8.1 on Windows.A few days ago, I was able to inster objects from the "Assets" tab but this morning it was empty.I tried to update Windows, re-install Captivate, clear some temporary folders and reset preferences but it is still empty ..I'm using a personal computer at home so I don't have any firewall issues.If you have an idea on how to fix it, it would be nice!Thank you in advance 

I am using Adobe Fonts (Tamil, Devanagari and Gurmukhi) in my Theme but Punjabi vowels are displaying incorrectly in Captivate 2019 -after coping from a translated file (MS Word 365).I appreciate any solutions.   Original text and translation in Word:Course Description:This course introduces some common workplace health and safety concepts and is designed to be used as part of your workplace orientation program. Course Length:Approximately 2 hour(s) including the quiz.You are required to attend this course for a minimum of 1 hour to receive your Certificate of Completion. Pre-requisites:Although not essential, previous health and safety education and/or experience is an asset.ਕੋਰਸ ਦਾ ਵੇਰਵਾ:ਇਹ ਕੋਰਸ ਕੰਮ ਦੀ ਥਾਂ `ਤੇ ਕੁਝ ਆਮ ਸਿਹਤ ਅਤੇ ਸੇਫਟੀ ਦੇ ਸੰਕਲਪਾਂ ਬਾਰੇ ਦੱਸਦਾ ਹੈ ਅਤੇ ਇਹ ਤੁਹਾਡੇ ਵਰਕਪਲੇਸ ਓਰੀਐਨਟੇਸ਼ਨ ਪ੍ਰੋਗਰਾਮ ਦੇ ਨਾਲ ਰਲ ਕੇ ਵਰਤਣ ਲਈ ਤਿਆਰ ਕੀਤਾ ਗਿਆ ਹੈ। ਕੋਰਸ ਦੀ ਲੰਬਾਈ:ਤਕਰੀਬਨ 2 ਘੰਟੇ, ਟੈੱਸਟ ਸਮੇਤ।ਆਪਣਾ ਸਰਟੀਫਿਕੇਟ ਔਫ ਕੰਪਲੀਸ਼ਨ ਲੈਣ ਲਈ ਤੁਹਾਡੇ ਵਾਸਤੇ ਘੱਟੋ ਘੱਟ 1 ਘੰਟਾ ਇਸ ਕੋਰਸ

Hi all! I'm still very new to this software so thank you in advance for your patience if this is a silly question and I'm missing something obvious! I'm attempting to create an accordion style menu on a slide. I've built the 5 buttons and have given them each down and visited states so that if any one button is selected, the information drop down appears. Where I'm running in to trouble is my desire to have the buttons be collapsible after being opened. Once something has been selected and is in its "Visited" state, I want users to be able to click on the original button to close the Visited state and return to the original slide so they can select another button.  Is this something that is actually possible? It feels like it should be! I'm attaching some images to demonstrate what I'm trying to do here, if more info is needed I'm happy to clarify!

I created some buttons using SVG icons but when I paste the buttons into the slide master the icons are gone. When I try to create the button in master slide view I'm  not seeing the option to change states anymore.I'm new to Captivate and still trying to orientate myself. Thanks for your help!

I have created a SCORM file using Adobe Captivate. However, when I play it in a browser or on an LMS, I encounter an issue. When I minimize the SCORM window, the audio continues playing, but the animations freeze. Once the audio for the slide finishes, and I maximize the window, the frozen graphics start working rapidly, but there is no audio. Then, it proceeds to the next slide, and everything works smoothly.

I am getting build error  on Aem cloud . code executes cirrectly on local aem sdk latest pom.xml <plugin>                <groupId>org.apache.jackrabbit</groupId>                <artifactId>filevault-package-maven-plugin</artifactId>                <extensions>true</extensions>                <configuration>                      <properties>                        <cloudManagerTarget>none</cloudManagerTarget>                    </properties></configuration></plugin>   

I've created a Drag and Drop slide with both "failure" and "Success" captions.  Under Drag and Drop on the Properties menu I've selected "Go to the next slide" for the "On succcess" action.  (I've set infinite attempts so if someone fails they get a "try again" failure caption and keep trying untill "success.")When the drags are correctly dropped, the slide advances - but the Success Caption never appears.  I'm pretty new to this, so any help is appreciated.

Using Captivate 2019 and I'm working on an E-learning module.  I have audio on the slide along with a video.  What I'm trying to do is not to start the audio on the video until the student clicks Play on the video.  The problem is that both audio on the slide and attached the video is playing at the same time  Is there a way to not play the video audio until the student clicks Play? Thanks, Carl

I have an event video in a slide with an audio recording from my library. My problem is that the audio is playing without the clicking the play button.  I don't want the audio to start u until the user clicks play on the video. I've also tried adding the audio to the slide as 2nd audio track and I have the "Pause Audio slide till the end of video" checked.  But the slide doesn't pause, it just continues to play.   Any ideas how I can solve either or both issues? Using Captivate on a mac Version 11.8 Thanks, Carl

Good Day Community!, We are using SuccessFactor LMS and publishing to it via SCORM by using either Adobe Captivate.In a sporadic manner, users might get courses to complete reminders eventhough they finished the courses. It seems, sometimes,  courses completion status is not sent or registered by SuccessFactors LMS. Please help me to understand if there is a facility/option in Captivate to send course completion status to LMS manually so that we can make it available at the last page of the courses. For example, a line and button could show up and read - "Please click this button to ensure the LMS captures your course completion". Thanks in advance for your input. 🙂 Regards, Paul  

Gentlefolk, Captivate 2019I have some users who are blocked from our LMS, but who still must take training and have that training recorded. Is there a process in which the user can enter name and organization user ID, and have those to fields written to an Excel sheet or some other document that we can then use to manually update the LMS that these users can't access? My requirements are pretty simple - all I need is a record of name and UID in some format that I can then use to update the learner's record in the LMS. Thank you for any thoughts! Don

I am having trouble importing translated XML files back into Captivate.  In fact I am unable to import an XML file that was just exported from Captivate.  I am using the Demo version: Captivate 4 Build 1596.I've exported XML files for all of my project files directly from Captivate.I've made the translations within the <source> and <g> tags of the XML file.I've selected "import XML" from the file menu and I get the error message:"Import was not fully correct.  For information about errors please check log file:"When I open the XMLImport.log as specified it reads "Caption item RTF was not read" anywhere from 6 to 20 times depending on the file.What is the problem?Is this a limitation of the trial version?Is there a formatting issue?  If so why can't I import the XML that was just exported from the software either with or without making changes to it?Before I ran into this problem with my final translated XML files, I had been somewhat successful with a te

I'm realatively new to Captivate but can't seem to find the answer to this question. I plan on uploading each training presentation to a separate LMS so I'm not really sure where to set the locations for "Publish At" and "Project Cache". Because the default locations didn't exist for Publish At I put it in a folder on my computer and it seemed to be happy with that. The project cache on the other hand is what I am stuggling with.Any input would be appreciated.

I have a Captivate file that will niether play audio, nor show the closed captions during preview in HTML 5, nor when published and shown in a different program. If allowed to run in preview, by the third slide, sometimes the audio and closed captions from the first slide begin to play, but not always. Slides with mp4 videos inserted will play audio normally, even on top of the audio from the previous slide. All audio plays normally in slide preview, but not in HTML 5 preview. I have searched everywhere for answers and have found nothing like this. I tried reinstalling Captivate because that has fixed weird things in the past but it made no difference here.

Wir haben ein E-Learning Modul bestehend aus mehreren Kapiteln erstellt. Beim Veröffentlichen stellte sich heraus, dass die zip-Datei mit über 800 MB zu groß zum Upload ins LMS ist. Daher haben wir für die einzelnen Kapitel separate cptx-Dateien erstellt, Videos und Fotos komprimiert, ein Kapitel auch mal ohne "Erweiterte Aktionen" veröffentlicht. Nun können wir die einzelnen Kapitel zwar ins LMS hochladen, aber die zip-Dateien erscheinen uns immernoch sehr groß und es entstehen Ladezeiten beim Aufruf im LMS. Was sind die json-Dateien in dem Ordner "dr"? Ein Kapitel hat in der cptx z. B. 26 MB, in der zip 86 MB; ein anderes in der cptx 75 MB und in der zip 99 MB. Woher kommt die hohe Differenz cptx zu zip?Was können wir noch machen, um unsere Dateien kleiner zu bekommen?Vielen Dank im Voraus für die Hilfe. 

Recently - that is in the last month - I have been seeing Captivate skipping slides that should have been recorded when I am creating a new project, or adding new slides to an existing one. I find myself randomly clicking anywhere in the screen hoping that I will force Captivate to capture a slide for what I see on screen that I need to have in my final project. One especial issue - I was clicking and dragging down thru an Excel file to select a number of cells and no matter what - Captivate didn't capture it at all. It merely captured all the cells selected, but no action video. And I had one the exact same recording just a few months ago and it worked fine.

Since a recent update to Captivate, I cannot edit audio from a slide. When I open the audio track in the pop-up editor, the buttons for Save and Close are missing. I am adding an image below:As you can see, the right edge extends far out to the right. No Save nor close buttons. And without them, I cannot even close Captivate as this editor is modal and prevents any interaction with Captivate until it's closed. I have to reboot my laptop to close Captivate - and if I have not recently saved Captivate, I lose all changes. I cannot imagine why this hasn't already been addressed.

Hello Community,  I got two software simulation slides that I would like to do the following with: Slide 1: When I click on a button that says Copy, I want a specific string of text to be copied to the OS clipboard of the learner (Windows OS).  Slide 2: When I press Ctrl+V, I want the text that was copied from slide 1 to be pasted.  My question is around slide 1. How do I create a button that will copy predefined text into the system clipboard such that I can paste that text into the text entry box on Slide 2? I assume it make be some kind of advanced action, but don't know where to start or if what I am looking to do is evening possible. Thanks in advance for any insights!

I've done several WBT courses in Captivate using audio that I have to manually create the Closed captions.  Is there way to import closed captions created by a 3rd party application that creates them from MP4 files? I"m using Captivate 2019 11.5.1.499 Thanks, Carl

Hi Community,  I got a HTML 5 simulation that I created with the latest Captivate (2019). Everything works as expected. I have several TEBs throughout the simulation and I noticed that the various browsers used have a spell check enabled and when typing in the TEB, it puts those red lines under words and blue lines as the end because it thinks the words are misspelled (red lines) or that it is missing a period at the end (blue lines).  The text that is being inputted into the TEBs are technical commands, which I don't expect browser spellcheckers to recognize. Instead of having learners disable spell checks across the many browsers they potentially will be using, is there a Captivate post-publish file I could modify to disable browser spell check from the project itself? Thanks in advance. 

Bonjour, J'aurais un besoin urgent de savoir comment exporter les informations d'un formulaire de saisi sur l'appli Captivate sous forme d'entrée dans un tableau excel déjà existant sur le serveur qui héberge l'appli. Par avance merci !

I have 8 rows of notes that have been selected for Closed Captioning. When previewed in the Closed Captioning editor, everything seems great. But, unfortunately, when I Preview HTML5 in Browser, OR when I publish to HTML5 and play, not all of the rows appear. For example, rows 1 and 2 display correctly, then it "hangs" on row 2, doesn't display row 3 at all, and then row 4 will appear at the correct moment. All other slides with CC are working great, and most of them have either 1 or 2 rows. Any ideas on what's causing this?

I have created several courses that I have published in SCORM for use in a Moodle platform. I have used videos that are on YouTube inserting the video inside a slide.The problem comes when running the SCORM package, since the video loads it, but after two seconds it stops and you have to press play again to continue.Is there any way to play it directly without making that stop?