Character Animator: Audio Level Too Low

We have tried all of the following but still can not record sound.

If u are using NDI tools then change input to microphone instead of ndi, it will work for me.

this is below MME thing.

I also have a UAD apollo twin interface. It works with all other software. I am trying out CA and I have done the following:

selected the UAD driver in CA preferences

clicked "attempt to force hardware to document sample rate"

manually tried to match the document sample rate

verified that CA has access to the microphone in security and privacy settings

I am on an imac running mojave 10.14.6

The microphone is not that close to me, so I really need to use my audio interface.

I found some similar posts online with people trying to use their apollo with Audition. Does adobe have some kind of problem with UAD hardware?

Go to system preferences / security and privacy and give Adobe permission to use your mic. I saw the answer posted on this page

Hi, one possible solution I haven't seen listed here if you are using an audio interface is to change your device class in Edit > Preferences > Audio Hardware to ASIO instead of MME. I was having a similar issue and this was the solution for me as I am using a Focusrite interface for my microphone. Perhaps this is the solution for someone else out there too.

That did not work for me.  Nor did an uninstall/reinstall.  The mic works in other programs.  Any other ideas?

I'm coming into this discussion with the same issue.  I've tried everything suggested to no avail.

I'm running MacOS 10.14.5 and just updated Character Animator to 2.1 (build 140)

My internal microphone is working properly in every other application.

I even tried uninstalling Character Animator and reinstalling, which hasn't worked.

Oddly enough, both times when launching Character Animator (after both installs) I was greeted with the following error:

Not sure if that's related in any way, but the error does not appear again on subsequent app launches.  Only after a new install.

Yes, Audio Hardware is the right section. I am not sure what to suggest here! Usually it is the Audio Hardware settings not correct.

The other thing to try is recording an audio file with another tool and importing it. (I use Adobe AudiTien with all the noise cancelling etc). Does that work better?

There is the good old “install the software” trick as well. Sometimes it learns about newer device drivers or similar. After that I would try mentioning some of the Adobe staff names here like Dan Tull or Jeff with an “@“ reference so they see the thread. Like this: DanTull​

Hi, I'm having a similar problem. In my case I can record audio into my scene without any problems, however, I can't live monitor the audio, I can only hear the audio on playback. The green bar in the camera pane does not respond at all to my audio input, it continually says "Audio Level Too Low" even though it records the audio perfectly and at a proper level. Everything seems to be configured correctly. I'm running OS X  10.11.6.