Questions

HelloI got 2 error codes and now my project is corrupted.I had just deleted an audio track and a lip sync track. As I was going to redo it. And without changing anything else this error popped up.Cheers

Character Animator is not recognizing downloaded .puppet files. I've tried opening, importing, dragging... nothing works. I am downloading them from Okay Sumurai Puppets - so they are the same puppets used in the tutorials.Any ideas? Thanks.

Hi all, is there any way i can restore the behaviors options in the rig window? I don't know how i lost them but i am not finding any way to restore it thanks!

Getting stuck at this 'Preparing scene' and not able to do anything but force quit.SINCE THE UPDATE 😞

I'm trying to make the puppet's hands hold on to the steering wheel, which I spin using a Midi controller. The steering wheel is an independent layer. How do I make the puppet's hands hold on to specific points of the steering wheel? I uploaded a Gif of how it should work. Thank You!

Hey guys, I just wanted to know if we have the rights to publish the default illustrations in Character Animator for a uni assignment? More specifically, I used the 'Sticky' and 'Tully' puppets for my video and wanted to know if we have the rights to share it? Thanks, 

Hi there, Very new to character animator, and so far I've set up this character below to have most of the same actions as the Red Monster preset. Talking, moving body, blinking, etc. What I want to do is set a trigger to cause the shoes to lift off the ground and come back down in a walking animation, similar to this reference here:I haven't been able to figure it out. The closest I've gotten is adding the walk behavior and tagging both shoes as the feet of the character, but that wildly distorts the shoes. I know you can cause layers to appear or go between frames with triggers, but not how to transform them.I'm sure this is a frequently asked question, but I'm not sure how to explain the issue in a Google search, and the walk animation tutorials I've seen are usually for humanoid characters.Any help would be appreciated.

Hello all. It's been an odd year and entertainment has suffered badly. Because of the restrictions we have decided to do a Pantomime with a difference. We are getting the script recorded to give us the voices and will then animate using Character Animator. It's all for chairty and we're on the look out for volunteers to get involved in creating puppets for the cast and animating scenes based on the recorded script. Any one fancy getting involved? Leave a message and I'll get in touch. 

I am trying to set up my head turners on my character and I thought I had it all rigged properly, but when I turn my head it just shows a blank screen. Frontal works fine, and it's definitely picking up my head turn on the camera, just nothing appears when I turn. I added the head turn behavior and it shows a 1 next to both profiles, and I can't figure out the issue. Any thoughts?

Hey guys,  Having an issue that appears to be moderately common, but the only fix is someone taking a look at the file and fixing the corrupted issue.  Is anyone able to help me out if I send them a ZIP? My computer crashed and when I went to reopen the file it is now showing this error.Any help would be greatly appreciated!!! 

Every time I try to make a character from scratch with head turns, I am getting all this distortion in the face, especially in the eye area but I can tell there's something going on all over. I am supplying a link for a download for a puppet file that I have been working on. I am new to Character Animator, so if anyone has any idea what I'm doing wrong here I'd greatly appreciate the help.  https://drive.google.com/file/d/1HcOe7bGM465F_yxKHlwHk6cGiX7ATO_S/view?usp=sharing 

I am working on a project with multiple people and tried to share Character Animator project that i was working on. I compressed the file after copying the media files into the project folder. Then I uploaded it to our google drive. Everything is in there. According to them though, it does not work properly when opened up. If there is any suggestions or if someone may have a guess as to what is goinng on, please tell me. Thank you. 

Heyy. I have an issue, i have been making videos with my puppet but since the update. When i export the head with an alpha background the puppet is completely washed out, the colour are faded so bad.This has never happened before.Its even seen to change from the "Source" and "Output".I'll upload screenshots to show you.Any help will be greatly appreciated. I'm at a complete loss.Thank you. 

Hi, I got a question, is it possible to live stream and make transitions between pre recorded performances with audio and normal live performances with a puppet? Anyone has an idea how this could be done? 

Hi I'm trying to download the example puppets from Adobe, but none of the links work: https://character.adobelanding.com/puppets/ Does anyoen have an alternative, working link? Thanks 

I am trying to figure out this puppet thing. I don't understand what I am doing wrong can someone please help 

Hello my Adobe Bros! (A-Bro-bees?), I'm new to After Effects. I've been working on a 2D animation project using Adobe Illustrator and Character Animator. I've been following tutorials from Okay Samurai, who mostly posts about Character Animator. I'm following his tutorial (titled "Complete Cartoon Workflow") and I'm at the step where I bring everything I've created and captured in Character Animator and put it all together in After Effects. But it is nearly impossible to work in After Effects. Everything I do takes forever to render and I always get the colored spinning wheel and my computer fan goes crazy. I also have already lowered the resolution to "quarter" and have it set to skip every 2 frames, but it still struggles. Here are the specs of my current Macbook:MacBook Pro (13-inch, Mid 2012) Running Catalina OSProcessor: 2.5 GHz Dual-Core Intel Core i5Memory: 16GB 1333 MHz DDR3Graphics: Intel HD Graphics 4000 1536 MB Even though I don't know what a lot of the above

Character Animator Support ProblemsI have contacted Adobe customer care via chat multiple times and after being transferred to the correct area it was determined to call me back. That is pretty normal, but what is not acceptable is not calling at the agreed upon times or at least emailing back with “ I will get back to you at….” and doing it.Basically support is not being provided and I am continually rearranging my time to be near the computer for support that doesn’t exit.Please take care of this extremely unprofessional behavior.JeffWe’ve Scheduled a Call for Your Adobe Customer Care CaseDear Jeffrey,Thank you for contacting us. We'll call you during your requested time period below to help you resolve your issue:Start (month/day/year): 11/16/2020 8:00 AM (based on call back history I don't anticipate a call, but...)End (month/day/year): 11/16/2020 9:00 AM Time zone: Eastern Standard Time Start (month/day/year): 11/13/2020 8:00 AM End (month/day/year): 11/13

Hello -- I'm making a virtual avatar for myself, of myself. I've used photoshop to draw and create the layers, and followed the video guides for character animator. The lipsync and hair movement works great, and it follows my movement well without any warping. I have a couple problems though:1. Whenever I tilt my head, the body follows. I only need half of my body, so the model only has the upper body part connected to the neck, connected to the head. But I can't get the body to stay in place while I tilt my head. I would also like to have the neck move a bit with my head, but still with the upper body staying in place. 2. The pupils aren't moving very much. Sometimes one of them snaps to the side and back in place, but they aren't moving with my eye movements. Both pupils are independent (crown icon) and other pre-made puppets work alright. I wear glasses, so I'm not sure if that's an issue, but I'm in good lighting with no big reflections. I have tried adding pins. I remove

Hello all, I'm, curious if it's possible to use the camera for the movement of the puppet for everything but using audio-only for lip sync. The camera doesn't do a great job with lip-syncing, but audio works a lot better for me, and I want to keep the movement of everything else that the camera is able to do. I didn't make the puppet myself so I do not know that much about this program. Thank you.

Is there a way of saving the scene and replacing the puppet and having them do the exact same movements?

Hi, Please help me with this problem I'm facing.If I toggle my alternate Mouth Group ('Mouth_alt'), it shows only the 'Neutral' Mouth in that group but others dont show up. I have attached the video of the recording and also the photos of the Rig.Thanks in advance!

Hi good afternoon, I write because lately I've been experiencing some issues with Adobe Character Animator.The current version that I have is the 3.3 also I don't use the creative cloud, still I keep getting errors such as the "Unable to open project: repo.noindex" when I just start Adobe Character, try to create a new project or even try to open an already existing "puppet" file. Iv'e tried reinstalling the program but this doesn't seem to help at all. It would be great if you could help me with this situation.

Hi everyone,Im looking for help regarding my issue above. When I select the puppet in the project menu and press on the PS icon, I get sent to Corel paintshop Pro, which does not transfer the layernames making the puppet unusable when I reopen in Character Animator. I have photoshop and would like for the puppet to open there. I have searched in the preferrences whicc only seems to change issues with the "audio hardware", "lip sync", and "live output" options. I need to be able to have the puppet open in photoshop. please help.

How do I toggle between Camera 1 and Camera 2 during recording? I can't find an answer to this anywhere. Basically, I just want to toggle back and forth between two cameras. Having the hardest time finding out how. Or maybe there is a better way to do this? I have two cameras on the timeline. Each gradually zooms in on a different character. I just want to toggle this between the two cameras back and forth over 30 seconds or so.