Questions

HiWhen creating quiz content with Articulate Quizmaker and iSpring, the quiz uploads and runs fine, however on reaching the final question the window fails to close and nothing is reported to the LMSI had thought this was a problem with Connect, but have just created a quiz using iSpring but the outcome is the same.Anybody have similar problems?  any ideas of solutions?Dave

Hi,I noticed that when in a big group 20+ people, it is difficult to quickly find the face of the person talking in the video thumbnail gallery.Would it be possible to highlight the speaker's video thumbnail in someway?Thanks!

I just filled out the form for the AC and when the trial email arrived with instructions, it had broken image links and the link to the trial site when to a missing website.

I had a previous person setting up my classrooms, but has now left the company. My classrooms used to have the engagement panel appear in the presenter only are but now it is not appearing any longer. How do i get it to reappear so I can see the participants individual engagement levels while teaching?

Is there any log file which shows me which user deleted room?

Trying to find out if I can use a dial-in number from Conference Calling with my Adobe Connect web conferencing.

Hi:I openend an older file and it was missing fonts. I replaced the missing fonts but when I try to change the font by highlighting the text the text disappears. Why is this happening? THANKS!

Is it me or has this upgrade got major glitches? Last week eevery thing was fine, upgraded the phone and  connect mobile, now I cant connect to any meeting. Anyone else having problems?

Hi, where can I get my username and password in order to watch the seminar ?

In Connect, if I select the option "Allow override of admin settings by host" in the compliance tab, will this alter the current layouts/info/pod history in my currently created classrooms? I am trying to allow the hosts to activate their engagment panel if they so choose.

a client is running a meeting with 12 attendees and it is crashing.they are using áudio and vídeo for the meeting.accordingspecifications, all clients are using propper machines. what is going wrong?thanks in advance for any help.here are the specifications of participants:Group A10 unid - Notebook HP 240 [ Intel Core i3-3110M graphics Intel HD 4000 ( 2.4GHz, cache 3 MB, 2 nucleos ) DDR3L 4GB 1600 MHz ];10 - Windows 7 PRO 64bits;6 - Link 10 MB ;1 - Link de 17 MB ;1 - Link de 5 MB ;1 - Link de 15 MB ;1 - Link de 4 MB ;6 - Browser Google Chrome;4 - Browser Internet Explorer;GroupB1 unid - Notebook Lenovo G470 [ Intel Core i3-2310 ( 2.1 GHz, 3MB cache ) PC3-10600 DDR3 4 GB ];1 - Windows 7 PRO 64bits;1 - Link 4G -  2MB ;1 - Browser Google Chrome;GroupC1 unid - Notebook HP 450 [ Intel Core i3-2370M  graphics Intel HD 3000 ( 2.4 GHz, cache 3 MB ) DDR3 1600 MHz 4GB ];1 - Windows 7 PRO 64bits;1 - Browser Google Chrome;1 - Link, 4 MB;

Is  Adobe Connect version 9.4 going to be supported by Learning Solution

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Our media services group would like to test the upcoming version of Connect (9.5) to see if the configuration of the conference rooms and carts will have any issues (they had some camera driver versions with a previous release). Does Adobe ever do this for enterprise customers (we're a large community college).Thanks!Ric

Dear friends :we do not explain what happened to the recording to driving the link on the photo.Simply it does not appear and our students can not access the content. What does this solution ?Thank you very much for your kindness. Un buen día!This happens... nothing

How to upload a video file to connect and track the participants watch the video to the end?

Hi,Requesting for your assistance to assist me with regard to the error that I encountered upon setting up the Audio Profiles of my client. "A configuration error occurred. Please verify the audio settings for this meeting in Adobe Connect Central."I already tried to add the numbers using US, or Manila toll free of my client but still to no avail.Thank you very much for the usual assistance.

I see these great apps but can't figure out how to use them in a Connect meeting.

If I delete an uploaded file (PDF, MP3, JPG, etc.) that was included in a recorded event, will that file also be deleted from the recording when it is viewed? If not, is there a way to perform such exacting surgery on a recorded file?

I deleted Adobe Connect 8 from the server. I deleted basis.I  install set again.After installation I come into settings to activate. I download file License.I specify a way of the file and there is a red text of Please Select item.Therefore I can't pass further to create the accounting entry of the administrator.

Hello,I work for a small non-governmental organization in Kigali, Rwanda and we are looking to acquire several Adobe programs to use for our communications work. I was wondering if Adobe ever donates programs to non-profit organizations, or even offers them at a discounted rate. Any information on this would be greatly appreciated.Thank you,Lara

Is there a way in Connect to make the "Set Status" menu icon invisible to participants. In a large event with participants in "Listen Only" mode, these options are not appropriate.

Here's a short video I did to help you use them properly. They can be very useful when you need to collaborate in small groups. https://www.youtube.com/watch?v=pV6tL2wuW34&list=PLco0PtHPy-0lUJNt_oCP6Lq0idBdDu0hQ&index=5

We are running some tests before going live with clients. In the test we have five live events which use the same content (meeting room). We clean up the room and re-use it for each event. We have set-up the five events in the Events Management module and invited participants through that module so they are registered in the system. We have set-up thank-you emails for both attended and absent participants (along with various reminder emails ahead of the event).I am wondering how does the Events Management module determine if a participant attended the given live session? We have noticed that it has sent the "You attended" email to participants who attended an earlier session but not the current session (but were enrolled for both). It didn't seem to know that they didn't attend the latest session and seems to be basing their attendance because they have previously attended an earlier session in the same room.So I am wondering what the trigger is for attended/absent in a session run thr

Hi,For my business, I need to be able to create videoconferences. I could do it with the adobe connect GUI, but I can't do it with the web services API, I couldn't find the way to do it.I actually know how to create a meeting and how to register users to it, but I need to create events instead of meetings.What I need to do is to create an event where users can login without password. I need to be able to create the event with the API and also register users to those events via the API creating their accounts.I can do the last part easily but what I can't do is to create the event. I can't find any documentation to do it and if I try to create an event with sco-update with the type event into my-events folder, then it appears in the GUI but the event seems broken since when I click on it, I receive an error message.My question is, how to create a webinar where only the presenter will stream video and where people will be able to log in without password. Everything must be done with the