Questions

I created a meeting and added participants to it. On Select Participant screen I "Set User Role" of one of the participant to Host and then sent the invitations. When this participant (with the Host permission) logged into the meeting, she was still a "Participant" and not a "Host" even though her role was changed.Shouldn't the participant be the "Host" when she logs into the meeting? How can you ensure a participant has a Host role when they log into it so that Host of the meeting does not have to open the meeting room?Thanks.

Ciao a tutti, qualcuno sa se i prodotti per studenti e docenti valgono anche per scuole private?Noi siamo una scuola di musica e fotografia, abbiamo acquistato Lightroom, versione studenti/docentie da una settimana stiamo aspettando che ci mandino il programma!Abbiamo conversato in chat con un addetto che ci ha indicato dove inviare il documento che attesta chesiamo una scuola, ma la conferma della verifica non è mai arrivata.Quindi mi è sorto il dubbio che le scuole private non contino.Se qualcuno ha notizie mi faccia sapere. Grazie mille. SDM

Can't get past loading adobe connect when I try to share my screen. I have a PC that runs windows. What can I do?

Hi, I want to share a video with my class but my student cannot hear the video since they only receive audio from my mic. I was wondering if there is a way I can share what I am hearing. If someone can provide me with instruction on how to do this I will highly appreciate it. I'm using adobe connect. Thank you,Jonathan R.

We use Connect for larger meetings where the room has 30 or more attendees but we let the rest of the staff attend from their desks.  Since we started, I have used a Canopus box to bring Audio and Video into a Firewire port on a laptop.  We need to upgrade and are looking for a better way to do this especially since we have upgraded our cameras.Does anyone have a mock up of how they do this at their sites and what equipment do you use.  We are thinking about getting a computer with Audio and video inputs but need some advice.Dwayne - dsb4@case.edu

Seems like this should be utterly easy.I've clicked every clickable thing I could.

I've been experiencing terrible problems with the Adobe Connect Meeting Add-in on my Mac Pro with Mavericks 10.9.5. Almost every time I start a session (as host - I'm using it in teaching) then either using the menu item to adjust the mic volume or trying to run the  Audio Set Up Wizard will guarantee a locked program from which a forced quit is the only way out. I tried all the usual things such as using different browsers and using the new security setting for Mavericks that needs to be followed,(Add-in | Mac OS X Mavericks 10.9, 10.8, 10.7 | Safari 6.1 or 7). I even rebooted my Mac (something I rarely have to do!). But nothing helped.On investigation I found the page: <Adobe Connect Meeting becomes Unresponsive with Clients Running Mac OS X 10.9 Mavericks> dated August 2014. I tried most of the suggestions here (except the one involving Unix command line) but to no avail.On further searching I found the problem with audio and crashing is not new:Adobe Connect and Maverick

help how do I cancel this product

Hello,my Adobe Connect Add-in Crashes after it has started and builds up MY Meeting Room. I can Access other Meeting Rooms, and People can Access mine as well. But since mine breaks, I can not use it...Together with my IT department, we checkt the add-in, ran checkdisk, the connections, re-installed the add-in and also changed the Screen size. But still it breaks down.Does someone have an Idea ?I am running a Win8 Machnie with IE10 and have nothing changed on it since months besides installing Snagit (and a few days later, I found that the connect does not work).  thankshoppeg_

Hello,Has anyone had a problem with Connect not recording sound in various places or not showing visuals like the marching ants in Photoshop or the red overlay when resizing the cursor which is also in Photoshop?Stephen Burns

I used a trial version for some meetings. Than I bought an account, same name and details but different email. Is there any chance to have access to the meeting recording of the expired trial version?Many thanks for any help!alb

Hi.  I have Adobe Connect mobile and I can't log on since I don't remember my username,  I never needed it before since it connected me immediately.  How can I go about getting my username and password? Hoe can I talk to anyone fron Adobe??Thanks. Stephania

I cant run the test wizard, the screen doesn't show the Next button to press

I'm using a "Passcode Entry Operator Assisted Call" for an upcoming meeting.  I've created the audio profile and have made sure it connects correctly (you can hear people talking on the phone through the speakers).During this meeting we will be displaying a short video using one of the Connect pods.  However, since people will be connected by phone they won't be able to hear this audio through their speakers (their speakers are muted, otherwise they would hear the same audio they hear on the phone with a slight delay). Is it possible to broadcast the audio to the users connected by phone (other than instructing them to un-mute their speakers)?  Is this a setting that I've overlooked?

Hello, i have to participate in online meeting using Adobe Connect. The meeting audio will be by phone .Just to be sure, that i've understand well how to connect:1. When I'm using Dial-out option : i have to put MY phone number?2. And If I am using Dial-In option : i have to put the number, they have provided?Is this correct

We are in talks to move from PGi integrated audio to the Lync Audio, but don't know where to start. Any pointers or info will be really appreciated. Never worked on SIP or UV in Adobe Connect environment.Thanks in Advance.Regards,Amit

I am exploring the use of Adobe Connect for training purposes. The trainings are focused on training people (of max 10 participants per training) in the use of software tools (both web and mobile devices). After reading through the product features I have the following questions:ScreensharingI see that the Adobe Connect tool supports screensharing. I was wondering whether that includes the possibility for the trainer to go in to participants' screens to see how/what they are doing (which buttons they are clicking, etc). I am assuming that it is possible to show anything via screensharing? (e.g. can we go online and show stuff there?)Communication/chat featureDoes the tool offer a communication possibility? Is it possible for participants to talk out loud during an online training? Or is that (only) possible via a chat functionality?

Can anyone help me locate the 9.3 add-in to enable screen share?

Hi,Recently my email reminders being sent from Adobe Connect have been from the email "Adobe Connect" [admin@adobeconnect.com]This is despite using the default setting where the event creator email address is normally used, as well as setting up a new alias with the required 'From' email details and selecting this as the name / email address that the email should come from. This is continuously over-ridden by the "Adobe Connect" email address in the From field.When the user clicks reply to any of these emails, the correct user email address is used in the reply so this only seems to be an issue with regards the From email address.Any ideas?Thanks.

I am a math teacher in a synchronous online environment, coming to Adobe Connect from Wimba.  I am using a WIN 7 PC with the Bamboo Dock software and Wacom Bamboo CTL-470 tablet/stylus combo.  Last year's experience in Wimba was less than ideal, but fully functional.  Now my school has transitioned to Adobe Connect.  When I attempt to write on the whiteboard or annotate a PowerPoint slide, the first "x"percent of each stroke is not visible, as if the stroke is being monitored, but no "ink" is being deposited on the screen, then the last "y" percent of the stroke is "written."  I hope my screenshot will illustrate...As I hope you can see, the beginning of each stroke is missing. (I wrote that at normal speed, like I would while teaching.)  Again, it worked fine in Wimba.  Also, drawing with the mouse does NOT have this problem.The problem appears to be time vs length of stroke dependent, meaning if I write VERY VERY slowly, the missing part of the stro

Hello,I am trying to obtain some information regarding the Adobe online LMS solution.I believe that it incorporates Adobe Connect.  I'd like to know the pricing using per user with courses that I create in Adobe Captivate 8.Also, I need some very robust reporting options and statistics right "out of the box".Any information is greatly appreciated.Thanks so much!

We run a series of workshops for faculty at a D.C. university, and are looking to get recommendations on cameras to use with Adobe Connect. Thank you!

With the new Connect update, the "Draw" feature has a huge lag for me. I teach math using Adobe Connect so I write lots of equations on the Whiteboard, and until today I was able to do it essentially in real time--like I was using a real pen. Now, after the update, the Draw feature in both Whiteboard and Share is laggy and unresponsive so I can barely write at all. This is quite frustrating and I will not be able to continue using Connect if this isn't resolved. My system is completely the same as it was before, so I think it must be something that changed with the update. Has anyone else encountered this, and are there any solutions? Thank you.

We have just started using Connect.At a meeting this week all was well with three connections (two in NZ one in France) then the audio between two of the parties was lost. Subsequently another two could talk but the third could not hear (a different pair to the original problem).Why has this happened and how can it be avoided?

Hello All,I have been using my iPad with the Connect app for awhile and really like the benefit as it works much better for me than using the mouse when I want to circle/highlight, etc. for students.  I also use it on a regular basis with my math class.  I am looking to get a new tablet and was maybe going to go the Android or Windows direction, but when I tried it on my son's Kindle Fire with the Connect App I did not have the drawing function.  Is there a list of tablets where the drawing function works or something specific that I need to look for.  Thanks in advance for your help.John