Questions

Hello. I'm new to substance painter.  I'm trying to create a new project, but I can't find  "ok" or "cancel" button. How do I create a new project?  

I've created a paint with specific fill properties I'm using in a fill layer (or a paint layer for that matter). I'd like to reuse this paint with its custom properties in another Substance project.  Is there a way to save it so it shows as a material I can then quickly access and reuse elsewhere.  Older posts on this said to right click the fill layer and use a Save option?  -- dont see that in v2021.How please?

Hi, anyone know why I cant export emissive for any of my textures? I'm exporting for Arnold, maya

Hi. I have bought Substance Painter on Steam and am using it since a few weeks. However, I would like to have access to the Substance Assets library (for example, they are being used in tutorials that I can't follow without it). I tried to figure out how to be able to access the premium materials, but for those I need to subscribe to ANOTHER substance painter version/subscription. This surely can't be right? Is there a subscription model for just the asset library or a possibility how to access it with the steam version? Thank you!

Asking a  straight forward question.   What I'd like to do is load up some skin/diffuse maps I have onto a uv mapped figure and have the program generate the needed "internal" maps like Bump, Normal, Specular off of the pixel information.  Is this possible? Thanks so muchRichard  

I transition my Substance subscription, and and updated my license and when I restarted my session I was no longer able to switch between ortho and perspective view. (they are grayed out).  Has something changed?  Thanks 

I have a Perpetual Indie License for the Allogoritmic Substance Suite. Once Substance moved to Adobe I tried these versions, nowing I could go back to the old version once my year subscribtion ended. This because the Adobe versions are way to expensive. Now I removed the Adobe versions and reinstalled the Allegoritmic versions, but although I have a Perpetual license, it states that my license is not valid. So, what is wrong with this Perpetual (=never ending or changing) license? 

I have perpetual Painter license. I still have around 100 download points. I read that points doesn't migrate to adobe account if I have no active subscription. I don't want subscription for several reasons and probably will buy the steam version in future, but I would like to use all of my download points. Is there a time until I can use them without migrating to my adobe account? Are there any expiration-date on those Substance account points?Also I don't understand why we not get any points for the perpetual license 😞 

HiI use Rhino to model simple table for testing. It consist of table top and legs Then I export obj and import to Substance PainterWhen I exportThey will consist of 2 set. One of leg and other for table top. How could I export it in single set? It will easier for me when import to UE.Attached file  ThankTravis 

I have 1033 credits within my substance account, I wish to retain these credits for future use, and so, following the instructions provided, migrated my account.  It was stated during this process that once I loaded up a version of the new adobe substance painter my credits would then transfer, for this purpose I used the free trial.  Upon loading up the free trial, I see no transfer, nor do I see a method to achieve this.  As you can imagine this is a large investment of credits I do not wish to lose, and would appreciate guidance on how to move them into my new adobe account.For a long time I had a subscription accruing credits, but later moved to a permanent license for substance, with the credits saved for whenever I needed them.Substance account logged in:Adobe account logged in: 

Hello, I am a 3d painter and I have always been very grateful to substance. Substance 3d painter7.3 has introduced a warp projection . Can this function be realized in 2d uv view thank a lot

I would love to use Zbrush Polygroups within Painter, to mask certain areas by color selection.Is this not possible? If it is possible is there anywhere a step by step tutorial that shows the export settings from zbrush plus the settings you have to useinside Substance Painter to make this work? Thanks a lot

Hello, I am a 3d painter and I have always been very grateful to substance. Substance 3d painter7.3 has introduced a warp projection . Can this function be realized in 2d uv view thank again   

Guys, I don't know who came with this idea, but for the last month I'm trying to get used to the new color scheme, which was changed after Substance become Adobe Substance. I'll try to explain. Just look on this screenshot and try to tell which channels is active now? I suppose that if someone who designed this color scheme will look on that- he could give me the answer easily, but for the most other people- more darker buttons feels like pressed buttons. And grey buttons feels like inactive. You have the opposite now. Yeah there is white outline around the active buttons, but it doesn't help at all. Just compare it with what you had in previous versions Same channels active as on previous screen, but you can see it immediately!You have the same in Photoshop for example. Active buttons way more darker (brush icon and "image" button)If we go back to the latest Painter- just look what happens when you try to hover your cursor on something:1) Inactive2) I'm hovering&nb

Question: Does anyone know what program was used for the "360 degree" pano for this project? ty substance3d.adobe.com/magazine/designing-a-concept-store-with-substance-3d-assets/ 

Why do I get splotches after baking? No overlapping uvwsNo geo issues 

My 8k export is not matching visually (except for resolution of course) the 4k export - I am masking between two materials in folders with an image alpha - and the export matches if I just export either material by themselves - but any masking element -procedural or image makes it so they are not identical as if the greys are weaker in 8k  -I have an nvidia quadro M6000 24gb card - windows 10 - and running Adobe Substance 3D Painter Version 7.2.3 build 1197  -thx

Hello Friends!I am using Substance 3d Painter 7.2. I am having an issue that when I tried to paint it does not appear in the viewport but it shows in layers. please help me fast.Here is a screenshot  

HiI bought this substance material in artstationhttps://www.artstation.com/artwork/J9lZYRWhen I import to substance painter then apply to modelThis is procedural materialNeed advice to rotate wood ring.P/s I could not share file because I do not own it. ThankTravis  

I want to show up 'Glass Visor' material which has Metalic100%, Roughness0% and has a little bit of gray color like "mirror".But when I excute an export as usdz and show up into smartphone, it has not like mirror as working in Adobe substance painter. How should I make this material same as working in working in Adobe substance painter?   

I use Substance, and there are still 3D asset points left. Will the Substance asset disappear when my subscription expired?Even if the subscription expired, will the remaining Substance Asset be maintained? or Can I buy 3D assets separately?

Substance Painter Crashes on Launch? I thought i had a go at 'The Great Shoecase' but looks like my iMac's too old? Some other issue? I'm currently stuck on:MacOS Catalina 10.15.7iMac Late 2013Processor 2,7 GHz Quad-core Intel Core i5Memory 8 GB 1600 MHz DDR3Graphics Intel Iris Pro 1536 MB  

how to avoid baking AO on specific components of the same assembly?i have a large assembly and need to import all together, this is a game asset and some of the parts will be hidden/shown in game (replacable) .In order to avoid baking contact shadows where i don't want them, I move the pieces apart but sometime it is just not possible.to better understand, I don't want the contact shadow between these 2 pieces in the picture below but they both should be there:how can I set that the lower piece should not get AO from other meshes?I don't have a low and high poly meshes, what you see here goes directly in game.Thanks  

When i bake AO, it create massive shadows in strange places. Doors, hatch and hood. 

I am using Substance Painter for a long time with no reasons, I have an monthly indie license that expires tommorow. Today I got the Adobe migrate notification and purchased the annual 3d texturing plan from Adobe. I downloaded the creative cloud app and installed painter from there. Everytime I open it, an error message pops https://prnt.sc/22zjcv6My connection is stable.I deleted the installation, downloaded again Painter from https://store.substance3d.com/ and it runs normally. Of course it says that my license has 1 day remaining. Can someone pls help?