Questions

I'm looking to add substance painter to our VFX workflow and I'm looking for a way to have project Color managment settings automatically setted to the project template OCIO config file. This way artist don't have to reset those manually every time they receive a new painter assignment. I've been looking in the doc, forum and the web and wasn't really able to find a clear explanation of the intended workflow to achieve this result pipeline wise. Could anyone shed some lights on this for me please?.Logan

Hello,I try to export textures with Adobe Substance Painter. I do the same process that with the old version of Substance.I choose the kind of file, the template... I click on export, it tells me that the files have been exported, but when I open the folder, it's empty. Does anyone know why? Thanks for your answer

Hello, I'm having very odd triangulation issues when exporting normals maps from Substance Painter.  After making my materials in Painter and transferring to Marmoset, I'm seeing some odd normal map triangulation that wasn't present in Painter. The issues also seem to be in the baked Normal Map as well. I've tried importing into marmoset Mikk space and flipping the Y normal map channel, but the issue persists.Fwiw I'm following Simon Fuch's Military Radio tutorial extermely closely and he wasn't having these issues.  I'd like to get the model looking in marmoset like it does in Painter. I've spent hours trying to debug this with no success, so any help is appreciated!  

Hi. When I open an 25 piece .fbx model group into SP, 9 seemingly random pieces are imalgamated into a single texture set in the TS list, despite the fact they all possess their own individual UV's. Can anyone explain why this might be happening?Many thanksGraeme.

In Substance, on any model, the materials bug on import to show a really trippy and weird looking texture.  I am unable to paint on any layer, or modify the look of the model in any way, whether it's with painting or a smart material, here are a few of the models I've tried:  Here are a few of the things I've tried, among other things:-Reinstalling, various times, on multiple drives,-Tried different models,-Imported in different model formats, I have noticed that installing on my second drive changed the base color maps from a pixelated red to a white and gray checker pattern instead, no idea how, but I am confident that it's drive dependent. I have searched online almost everywhere I can think of with tons of different wordings, asked a few friends and even entire communities on Discord, and can't find a single person that has had this issue.Can someone help me out here?  Is this a noob mistake I'm making; if so, what should I do to fix it? (I've nev

This is a new install of the program, I just subscribed to the plan today.I even cleaned out all the Adobe products from the computer and then reinstalled everything from the Creative Cloud Desktop app. All other Adobe programs are working fine, Photoshop, Substance Designed etc, this is a specific issue with Substance Painter..I have been google-ing my butt off, this is not the TLS issue that popped up a few monthts ago, my OS is win10 fully updated using update browsers and fully supports TLS 1.2, all drivers are up to date. I've tried everything that I can think of short of reinstalling windows, and I would really really not go down that road if that is possible. Attached is the Substance painter log file.The only thing I can think of is that I used to subscribe to Substance Painter back before Adobe bought Allegorithmic, and just substance painter. I used the same email address then as my Adobe ID is has been using for years, since my problem is so specific to this applic

As the title says, when I importing my model, the UVs of some elements disappear, making it impossible to paint on. When I import the model on any other software, the uvs are there so I'm really stressed. Thank you for reading.

Hello everyone I am having several issues with this mesh. 1. Maya UV's on mesh are not matching up with Substance Painter Uv's when importing. 2. When baking low_high i get the error message that "[BakingProcess] Highpoly scene was required when baking Normal Map from Mesh but could not be loaded". And I am using the same low mesh for high but I duplicated the mesh and smoothed it in Maya and exported. I cant figure it out. I have redone uv's to see if that corrected the problem I have unfolded and re-layout and still the same issue. FYI. Everything was working fine when I combine the mesh together but i got lost of artifacts too much to clean up. So I now seperated the mesh and grouped them and exported into a single mesh in hopes to kill the artifacts but not I get the issues mentioned above. Can someone shed some light on what is going on? Thank you everyone in advance.

こんにちは、はじめまして。新しいレイヤーの追加はどこに行きましたか？ 公式のものを見るとこんな感じです なぜこれが起こっているのかを理解するのを手伝ってくれる人はいますか？また、このソフトウェアはSteamから使用されています。

Hi Working in substance painter i need to see convexity and concavity effectsConcavity should be dark and convexity should be lightIs thre any material or generator that shows only these effects? Thanks

every once in a while as i am texturing my 3d mesh I will lose details or the "HI REZ". this happens in one of two ways, 1. I will apply an effect or add detail to an existing layer, 2. Or I will close the application and come back another day and once I open the project the model will no longer have the HI REZ look even though it will still have the HI REZ maps still baked. Is there any suggetions or tips anyone can provide to assist me moving forward? This Image is the result of me coming back and reopening the project. 

Hello, we can't seem to install any Substance product on CentOS, it gives an error saying we don't have the latest OS version (7.6) but we're actually running on 7.9. Anyone else bumped into this problem and know how to fix it? Thanks! 

When I try to bake with a subdivided model, I am getting weird artifacts on hard edges, that have been creased. See screenshot below. Average Normals (on/off), Frontal and Rear Distance, as well as all other options do not resolve this.What am I missing here and how to fix the artifacts when baking?Thanks for any littel hint and help, appreciate it. 

Hello!I've been deeply enjoying learning Substance Painter and using it to make gorgeous textures for models. It's been extremely useful until today. I'm now experiencing an issue that cripples my work completely as it heavily leverages these features which worked fantastically prior to this. I have made no changes to the application configuration, merely updated it and used my computer casually for internet browsing and gaming. I update Windows, drivers and restart regularly.Issues:1. Can't use material mode anymore with certain textures in paint and fill layers.2. For some of the materials that do apply, they are flat/do not render properly and the majority of the sliders do nothing.2. Roughness and metalic sliders no longer do anything. App Version:7.1.0 through to 7.4.1. See troubleshooting steps for why I tried so many versions.OS Version:Windows 10 Pro x64 // Version 21H1 // Build 19043.1466 // Windoes Feature Experience Pack 120.2212.3920.0Hardware:Intel i7 9700k // nV

I'm following the directions on this page to set a default blendmode using userdata in Designer:https://substance3d.adobe.com/documentation/spdoc/user-data-140902410.html#section5No matter what value I select, the default blend mode does not update when I update my asset in Painter and drag it onto my model.  Other userdata options like the one to disable a channel disable=(true) do have an effect when I add them, so I know it isn't an issue with the data not updating.  Is this functionality still supported?  Is there possibly anything else I'm doing wrong.  For example on my substance material, I am selecting the 'diffuse' Output node and adding to the User Data - blendingmode=multiply .  It has no effect in Painter.

Hello! I can call the commands remotely, thank you for doc here: https://substance3d.adobe.com/documentation/spdoc/remote-control-with-scripting-216629326.html I can also run my python plugin how it describes here: https://substance3d.adobe.com/documentation/spdoc/creating-a-python-plugin-197427756.html Question: can I call this plugin (class or function) remotely? What is the correct path for it?  Thank you!

Im trying to follow a video frrom the orginal substance before the takeover and it says right click on your base layer and choose instaniate across textures ..Mines greyed out and no idea  why it is

I am subscribed to substance painter and cant use the "send to app" feature in the creative cloud app to send marketplace materials to it 

I have a model from Blender that is split in 2 UDIM tiles, The UVs Are a mirror of each other. When I thransfer the detail from a high poly sculpt, the second UDIM does not bake (more like the first tile repeats). The are no overlaping or out of bounds UVs and all the notmalls are uniform. It is an issue which I have encounterred severall times and could not find a solutin for. Please help. Best,Rado

Hi.I would like to project an image onto a mesh along the camera angle.The UVs in this part of the mesh are not overlapped.Is there any way to disable the image being projected onto this back?

Hi, I was looking around for substance painter as I decided I was going to go back to the software and realized adobe had bought it out. Now how can I only get the software of painter? It tells me I need to spend 49.99 for all these other programs that I will absolutely never use because I have no need for them. Am I able to only get the painter 3D? Is it possibly cheaper to go that way too? Can't imagine spending 49.99 a month for one program itself when it says the value of it includes 3 or 4 other programs that I would not ever use.

I have a scene with a Road and a Wall on either side of the road.For the road I made multiple UDIMs and it loads this correctly.For the walls I did the same thing but for some reason when I load into Substance Painter it does not recognize the multiple UDIMs- why??  

 

I set up a 3u x 3v tile set in Maya. I only used 3u x 3v of the tile set. Imported to Subp and completed textures. I exported finished textures using Arnold. Connected maps to ai shader and turn on udim. Now onlythe textures in 3u x 0v are recognized. What could I have done wrong? Objects are all seperate. I tried combining them. That didn't work.    

Hi, The Subject title says it all really. I downloaded the Stylized Flag Fabric sbsar for use on a specific project this week, and sadly the current verion of Painter is refusing to import it to my shelf (see attached screengrab of the log). I've tried importing it as a 'Base Material', and have tried all of the other options, but none works in the most recent verion of Painter . Interestingly, it does import into my legacy Perpetual version of Painter (2020.2.2), so I'm guessing the material needs an update.   Thanks.