Adobe encerrou minha conta após o pagamento, não consigo entrar em contato por nenhum meio de comunicação

Forum|Forum|8 days ago
August 4, 2026
2 replies
7 views

Realizei o pagamento da minha conta e ela foi encerrada, não consigo mais utilizar e nem entrar em contato com nenhum suporte

kglad

Community Expert

why was your account closed?

Jeff_A_Wright

Community Manager

Thank you for posting, Laricampregher.

I apologize for any confusion you have encountered in managing your Adobe subscriptions.

I can confirm you canceled your Creative Cloud Pro subscription on April 16, 2025.

Do you have another account that you used to start your recent subscription to our services? Please see https://adobe.ly/4wcXzfD for information on how to locate any additional accounts that were created with Adobe.

I look forward to your update, Laricampregher. ^JW

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