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Participant
January 24, 2021
Question

cancel autorenewal

  • January 24, 2021
  • 3 replies
  • 211 views

Hi.

I lost my job during pandemic and haven't recovered yet. I don't want to cancel my subscription. I just want to stop auto renewal and i'll renew my plan manually. Where shall i go. I can't find it anywhere. It says only cancel.

 

Thank you.

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    3 replies

    ProDesignTools
    Community Expert
    Community Expert
    January 24, 2021
    John T Smith
    Community Expert
    Community Expert
    January 24, 2021

    There is no pause, there is only pay or cancel... and cancel at the end of your subscription BEFORE renewal, or you pay an extra fee

    January 24, 2021

    Moving thread to the Account, Payment, & Plan forum from Using the Community