depuis hier j'ai un message Lightroom "nous ne pouvons pas vérifier votre abonnement , "nous ne pouvons pas accéder au serveur code erreur 10000" je travail sur un imac M4

first, check https://account.adobe.com  and check whether your plan appears as active. If your subscription is active, proceed with the next steps.  after following each, test to see if the problem persists and you need to continue looking for a solution.

Reset user license information
Follow the steps outlined in the guide below to refresh the license data on your machine:https://helpx.adobe.com/download-install/apps/troubleshoot/licensing-activation-issues/user-license-information-creative-cloud-2022.html 

Reset the hosts file
An incorrect hosts file may interfere with license server access. Please reset your system's hosts file using the instructions in this article:https://helpx.adobe.com/download-install/apps/troubleshoot/licensing-activation-issues/reset-hosts-file.html 

Troubleshoot network connectivity
Ensure that your system can connect to Adobe servers. Follow the steps here:https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html 

whitelist adobe endpoints in you have a firewallhttps://helpx.adobe.com/enterprise/kb/network-endpoints.html 

Repair the Creative Cloud desktop app
Open the Creative Cloud app and go to: Help > Repair Creative Cloud app
If needed, refer to this article:https://helpx.adobe.com/download-install/apps/troubleshoot/download-failure/creative-cloud-install-stuck.html 

Temporarily disable antivirus, firewall, or VPN
Sometimes, security applications or VPNs can block license verification. Try temporarily disabling them to check if Photoshop launches successfully.

Create a new local user profile
If the issue persists, try creating a new user account on your computer:

Create a new Windows or macOS user profile

Sign in to Creative Cloud using the same Adobe ID

Launch Photoshop to verify if the issue occurs in the new profile

Hey, @jean_philippe_8410. Welcome to the Lightroom Classic Community. I'll help you figure this out. I've checked your account, and the payment for the most recent plan hasn't been processed yet.

I'll move this post to Account Questions for now.

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)