hice el pago de mi suscripcion el dia 22 de julio y ahora me encuentro que no tengo planes activos. Por favor revisen mi caso y comprueben mi facturacion y pago

Hi @Darmul,

We are sorry for the experience. Adobe has sent you an email on July 28, 2026 to let you know that our fraud prevention experts have detected fraudulent activity affecting your Adobe Firefly Pro Plus subscription. As a result, your subscription has been canceled and you will no longer be able to access the included Adobe apps and services.
You have also been provided a contact number to reach out to discuss the issue in detail. Did you contact them?

Let us know.

^Shivangi