Answered
How do I cancel my purchase?
Hi How do I cancel my purchase? If i cancel within in 14 days, is it a 100% refund? One-year contract month purchase. I want to cancel and buy another product.
Thread Summary
A user asked how to cancel a purchase, remove the program, and get a refund.
Best Solution for Similar Cases
If this has happened to you, don’t worry! Here’s what you can do next:
1. Self-cancel via Adobe Account:
- Go to Adobe Account.
- Navigate to Plans > Manage Plan.
- Select Cancel Plan and follow the prompts.
2. Check Subscription Terms and Adobe's refund policy:
- Adobe offers a 14-day full refund window from the beginning of the subscription trial.
- After 14 days, the subscription continues until the end of the billing cycle, and refunds are not guaranteed.
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