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mmairo
Participant
June 1, 2025
Question

How exactly does switching to a Non-Profit plan work?

I hope I'm putting this in the right section, but basically I didn't realize Adobe has NPO plans and i've been at a nonprofit for a while now. I want to switch to the NPO plan but I see I have to do it through techsoup which is pretty inconvenient. Unfortunately I can't really find a tutorial on how it works if I already have an existing CC Plan.

Do I have to cancel my current plan? Does it give the organization a code to activate the NPO plan? Will it only activate on the email used to purchase it?

I don't want to have to make a new account because I have work files in my current cloud.

If someone can walk me through this before I make a payment on techsoup that would be much appreciated.

5 replies

kglad
Community Expert
Community Expert
June 1, 2025

are you verified, https://www.adobe.com/nonprofits.html ?

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mmairo
mmairoAuthor
Participant
June 1, 2025

Yes, our organization is already verified and I can purchase the license on techsoup.

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kglad
Community Expert
Community Expert
June 1, 2025

then you should be able to change, https://helpx.adobe.com/manage-account/using/change-plan.html

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