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Participant
April 4, 2022
Answered

I can't pay for the tariff plan!

  • April 4, 2022
  • 2 replies
  • 286 views

I can't pay for the tariff plan! displays the message: There is a problem with invoicing. Update your payment details to ensure uninterrupted service. how so? after all, art is OUTSIDE politics!

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Correct answer Peru Bob

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

2 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
April 4, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Ged_Traynor
Community Expert
Community Expert
April 4, 2022

Moving thread to the Account, Payment, & Plan forum from Photoshop ecosystem