I cancelled my Photoshop free trial before the free trial period ended, however the subscription still appears to be active and im getting billed for it. Please assist in finalising this cancellation and stop billing me

If i resolve the payment issue, money will be deducted from my account, will I be refunded for that?? Because i sure did not start a new subscription after i cancelled that one

Thanks for posting, ​@Tranquil_Phoenix8397.

My apologies for any problems you encountered canceling your new subscription, and I am sorry you did not find more value in our offerings.

I reviewed the account and found that a new Photoshop subscription was started on August 23. However, the payment method associated with that subscription was declined. When there is an active billing issue on a subscription, it can prevent account changes from processing as expected, including cancellation requests.

Please first resolve the payment issue by updating your payment information and retrying the payment:

https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/retry-failed-or-missed-payment.html

Once the payment issue has been corrected, try completing the cancellation again using the steps in:

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

You can also review the subscription terms and refund information here:

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

Please update this public discussion thread if you have any additional questions, ​@Tranquil_Phoenix8397.