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juil. 21, 2026 1:27 AM UTC
Question

I just recently bought perpetual product through groupon for $79.99 and was told you no longer offer that product for Acrobat Pro 2020. How can I get a refund?

I just bought perpetual product through groupon for $79.99 the Acrobat Pro 2020. I just talked to the customer service rep and was told it was only available for monthly or yearly subscription. I did not know that and I’m not happy about spending money for something that is no longer available. I even have the license number. Can I please get a refund?

 

    3 commentaires

    John T Smith
    Community Expert
    Community Expert
    juil. 21, 2026 1:42 PM UTC

    Support is correct, that program is no longer available

    Report the false sale to Groupon

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    kglad
    Community Expert
    Community Expert
    juil. 21, 2026 1:07 PM UTC

    ie, contact the coupon vendor and make sure you get a license transfer, http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

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    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    juil. 21, 2026 1:48 AM UTC

    I saw the link on Groupon. It is through a company called Techlogit. 

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    David Creamer: Community Expert (ACI and ACE 1995-2023)