I missed the window to cancel before my trial ended. I received an email stating my services were cancelled today, but I was still charged for the month. How can I receive a refund?

Thank you for posting, ​@Stellar_Miraclecac3.

I’m sorry for the confusion about the charge after you canceled your Adobe Acrobat Pro subscription.

I reviewed the subscription associated with this account and can confirm that the Adobe Acrobat Pro subscription started on August 22, 2026, and was canceled on August 23, 2026.

For information about Adobe's subscription and cancellation terms, please see:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

If a refund is approved, it will be processed automatically and returned to the original payment method. Please note that refund processing can take up to 14 days, and your financial institution may require additional time for the credit to appear on your statement.

You can also review your current plan and billing history here:

https://account.adobe.com

I hope this helps clear up the situation.

Please update this public discussion if you have any additional questions, ​@Stellar_Miraclecac3.