I need copies of my invoices dated prior to January 31, 2023.

Question

Hi

As stated at the bottom of website, invoices that are no longer accessible through a customer account can be provided by Adobe Customer Service.

I need copies of my invoices dated prior to January 31, 2023. These invoices are no longer visible or available for download in my account.

I contacted customer support, but the agent left the chat before resolving the case. Perhaps I could email someone instead.

Best regards,

Raf

Jeffrey_A_Wright · Accepted Answer

Thanks for posting to this public discussion forum, @ViscontiBags . I am sorry for any confusion. I reviewed case ADB-43703339-R1G4 and confirmed that all available invoices were sent to you. I don’t see any sign of a disconnect, @ViscontiBags , in fact, you thanked them for their assistance.

You can use the steps listed at https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html if you want to make any updates or have any feedback about today’s interaction with our support team.

kglad · Answer

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

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