I was charged $116,000 COP for a subscription that I did not authorize. The subscription has already been canceled. I would like to request a full refund of the $116,000 COP charged to my account.

Question

I was charged $116,000 COP for a subscription that I did not authorize or recognize. My sister has already canceled the subscription to prevent any future charges. I am requesting a refund of the $116,000 COP that was already charged. Please let me know how I can receive the refund and how long the process will take..

John T Smith · Answer

>subscription that I did not authorize or recognize

>sister has already canceled the subscription

Did YOU enter your payment information to start a trial, or did your sister use your information?

Either way, entering payment information to start a trial really does mean that you (or she) needs to read everything to understand what is being promised

If your sister used your information you need to make her pay

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