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Participant
November 23, 2021
Question

I was hacked what do I do?

  • November 23, 2021
  • 2 replies
  • 179 views
  1. I'm late on a payment because one of my accounts was hacked meaning I had to cut off my card from working so they couldn't spam it.
    But due to that I am late in payment and there is no support option for this type of problem and I cant find a way to submit a ticket, so this is the only place I can do this.

    Is it okay if I pay by the end of the month or am I fricked because I dont have access to my money yet?
    This topic has been closed for replies.

    2 replies

    Community Expert
    November 23, 2021

    Hello @defaultioz0rdp4861t,
    These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
    To contact support see the instructions given at the link below
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan
    Ged_Traynor
    Community Expert
    Community Expert
    November 23, 2021

    Moving thread to the Account, Payment, & Plan forum from Using the Community