I would like you to cancel the charge of a subscription since I canceled it the day my free trial ended and in the same way they charged me

Question

I need you to cancel the charge of the annual subscription since I don't have money to pay for it and this charge is not letting me use my Apple Store account for new app downloads that I need, I received 7 days of free trial and the last day I canceled so that I would not be charged but in the same way they charged me, I can't pay and then give me a refund because I don't have money right now

kglad · Accepted Answer

you must fix your payment problem,https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.htmland then you can cancel your subscription.make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here),https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.htmlfor info on how to cancel your subscription, this page describes the few steps involved,https://helpx.adobe.com/manage-account/using/cancel-subscription.htmlif you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed,https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

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