Ik kan mijn lidmaatschap niet stoppen, krijg al dagen melding: "Je lidmaatschap wordt bijgewerkt. Je kunt het binnenkort beheren."" Wat te doen?

Thank you for posting, ​@authentic_Penguin2b54.

My apologies for the problem you encountered while managing your subscriptions, and I am sorry you did not find more value in our offerings.

I can understand why this would be concerning, especially if you are trying to cancel your subscriptions and have been receiving the same message for several days.

I reviewed the account and can see that both the Adobe Acrobat Pro and Acrobat AI Assistant Plus subscriptions currently have a payment issue that requires attention. I recommend updating the payment information first, then checking whether you can manage the subscriptions normally.

Information on updating your payment method:

https://helpx.adobe.com/manage-account/using/update-billing-information.html

If the "your membership is being updated" message persists after your payment information has been updated, I would follow Kglad's suggestion and try accessing your Adobe account in a different browser or on a different device before attempting the cancellation again.

Information on canceling an Adobe subscription:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Information about Adobe subscription terms and refund eligibility:

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

Since these subscriptions were purchased recently, I encourage you to take these steps as soon as possible if you wish to cancel and be considered for a refund under Adobe's subscription terms.

Please let us know if you continue to encounter the same message after updating your payment information and trying the recommendations above.

We look forward to your update, ​@authentic_Penguin2b54.

 try using a mobile phone's updated non-opera browser with wifi disabled.