Skip to main content
D
defaultsy3n9uik5wo6
Participant
August 10, 2021
Question

inDesign Abo wird doppelt abgebucht

  • August 10, 2021
  • 2 replies
  • 219 views

Hallo,

 

anscheinend gibt es keinen anderen Weg, als im Forum das Problem zu schildern. In der Hotline fliegt man raus und kommt nicht mal zu einem Mitarbeiter.

 

PROBLEM:

Seitdem ich das inDesign-Abo abgeschlossen habe (Mai 2021) wird mir der Beitrag DOPPELT abgebucht. Liebes Team, bitte nehmt Kontakt zu mir auf.

 

Oder liebe Community, wie nimmt man noch Kontakt zu adobe auf? Ich bin wirklich ratlos....

 

Vielen Dank schon mal für Unterstützung,

Greetings, Carolin

    This topic has been closed for replies.

    2 replies

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    August 10, 2021

    Hello @defaultsy3n9uik5wo6,
    Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You should contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Type AGENT to avoid bots and talk to a human.
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan
    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    August 10, 2021

    Moving thread to the Account, Payment, & Plan forum from Using the Community

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices