Monthly charged after cancellation!

What's the solution if they continued to monthly charge me after trial version cancellation in September?

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Community Expert

You should have received a confirmation email when you cancelled. Check your spam folder.

Nancy O'Shea— Product User & Community Expert

Community Expert

Hello @Zsuzsanna22374344iglk,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan

Community Expert

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