O reembolso demora muito?

Depending on your region, it could take 7 -10 bussiness days.

I don't expect to see a refund on my credit card until it's posted at month's end.

Hi there,

Thank you for writing to us. Happy to help!

We have checked your account and we see that you have cancelled the Photoshop subscription under the email address associated with the community.

We see that the refund has been initiated on 7th January. We would request you to wait for 7-10 business days and the refund should reflect in your account.

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain

Did you verify that your cancel processed?

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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You MUST also allow 'cookies' in your web browser for the link to work
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
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https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
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it can take up to 10 business days.  how long have you been waiting?

Moved to the Account, Payment, & Plan forum from Photoshop ecosystem