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Participant
October 6, 2020
Answered

payment

  • October 6, 2020
  • 4 replies
  • 822 views

how can I add payment method I can't see option in website when I will get payment

    This topic has been closed for replies.
    Correct answer Kanikas

    Hi there, 

    In order to change the card details, please refer to: https://community.adobe.com/t5/account-payment-plan/payment/td-p/11486428?page=1

    If you wish to switch between credit card and Paypal, please see:https://helpx.adobe.com/in/manage-account/using/switch-between-credit-card-and-paypal.html

     

    Hope this helps!

     

    Thanks 

    Kanika

    4 replies

    Participant
    May 15, 2023

    This is not working.  It you don't have a contact number I need to cancel all together.  I don;t have time for this back and forth.  I need to pay the bill and now.

     

     

    Participant
    May 15, 2023

    please give me a telephone number to call.  I have a lot of work to get done and just need to make payennt

     

    kglad
    Community Expert
    Community Expert
    May 15, 2023

    @Ddavis2013 

     

    there are (currently) 2 ways to contact adobe; chat and twitter:

    chat:
    use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

    Kanikas
    KanikasCorrect answer
    Legend
    October 14, 2020

    Hi there, 

    In order to change the card details, please refer to: https://community.adobe.com/t5/account-payment-plan/payment/td-p/11486428?page=1

    If you wish to switch between credit card and Paypal, please see:https://helpx.adobe.com/in/manage-account/using/switch-between-credit-card-and-paypal.html

     

    Hope this helps!

     

    Thanks 

    Kanika

    October 6, 2020