Problem with payment

Question

Hello, today I noticed that yesterday my bank card was debited for an annual premium subscription. the fact is that I was not warned about the end of the trial period, I did not plan to use the application. Moreover, I only used it on 02.07 and then did not open the application. I ask for a refund for the subscription, if it’s possible. Sorry, but I’m just student and I need this money.

John T Smith · Answer

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... See this page for more information, including a highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan/cancellation/m-p/12153645

Sorry, nobody here can help with an account or payment problem
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