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Participant
December 24, 2022
Question

Problemy z płatnościami

  • December 24, 2022
  • 2 replies
  • 247 views

Dzień dobry mam problem z płatnościami, moja karta kredytowa jest zablokowana. Chciałbym zapłacić blikiem lub szukam innej formy możliwości zapłaty na przykład poznanie numeru konta Adobe. Proszę pomóżcie Jestem za granicą.

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2 replies

kglad
Community Expert
Community Expert
December 24, 2022

you'll need to contact adobe support if you can't use any payment method. because of the holidays that may not be easy right now, but try:  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

Ged_Traynor
Community Expert
Community Expert
December 24, 2022