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January 10, 2022
Answered

Refund Not Recieved

  • January 10, 2022
  • 2 replies
  • 314 views

I have purchaed a monthy membership of Adobe cloud on 13th December 2021, which clearly claimed to refund full amount if membership is cancelled within 14 days. Despite of cancelling the subscription on 20th December 2021 I haven't recieved my money back. They said your refund will be processed in 5-6 business days, but its already been more than 20 days and there is no communication from there side!?

    This topic has been closed for replies.
    Correct answer Manan Joshi

    Hello @Yashi Goyal,
    Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
    To contact support see the instructions given at the link below
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    2 replies

    Manan JoshiCommunity ExpertCorrect answer
    Community Expert
    January 10, 2022

    Hello @Yashi Goyal,
    Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
    To contact support see the instructions given at the link below
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan
    Ged_Traynor
    Community Expert
    Community Expert
    January 10, 2022

    Moving thread to the Account, Payment, & Plan forum from Using the Community