reimbursement needed

Forum|Forum|2 months ago
November 4, 2025
2 replies
23 views

I have two accounts. My employer paid for an account in early October. A couple of weeks later an auto renewal happened with my personal account that is no longer needed. I would like a reimbursement please. I have had no success in reaching someone to address this situation.

Account management

Peru Bob

Community Expert

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have trouble canceling, please post a reply to this thread and an Adobe employee will need to assist you.

Jeffrey_A_Wright

Community Manager

Maryann, thanks for posting about your recent subscription commitment to this public discussion forum. Please click on https://adobe.ly/3LjgALL to speak with a member of our team who can help you manage your subscription. Please use a different device to reach us if you are unable to contact anyone or are redirected to this public discussion forum. ^JW

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded